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Description
Our Agency
Job Summary
The Client Support Specialist assists in daily processing of incoming and outgoing business to the department
providing prompt efficient high-quality service. This role supports the activities of designated Account Managers in
Commercial Lines
Responsibilities
Audit Processing when received form the carrier, referring to the CAM when applicable per audit procedures
Process endorsements and change requests by reviewing them for accuracy after ordered by CAM, including
follow up with carrier as needed
Update Policy information, billing screens (co. commissions, producer codes, company codes, status codes)
Assisting in premium finance follow-up with clients or carriers as necessary
Agency Bill Invoicing when processing Endorsements /Audits
Assist in obtaining and filing electronic documents from applicable carrier websites into Image right
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment
without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, handicap, age or any
other characteristic protected by law.
Requirements
Full Time
$56k-68k (estimate)
10/16/2022
03/21/2024
inspartners.com
Westlake, OH
100 - 200
The job skills required for Client Support Specialist include Billing, Microsoft Office, Attention to Detail, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.