Compensation: $28.32/hour

Benefits:

• Free Dental & Vision 
• 19 Paid Holidays- Including 4 Mental Health Days (guaranteed paid holiday each month and most months a 3-day weekend! 
• Retirement Plan with a match 
• Paid Training 
• 10-year anniversary sabbatical 
• Flexible Spending Accounts 
• Professional Development Allowance 
• Paid Parental Leave benefit 
• Discounted Pet Insurance 
• Affordable Health Insurance (50% dependent coverage paid by employer) 
• and many more!

Company OverviewFor more than 50 years, Insight Housing (formerly, Berkeley Food & Housing Project) has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda County, San Francisco, Contra Costa County, Solano County, Sacramento County, San Joaquin County and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.

Program Overview

The Roads Home program is designed to serve very low-income, primarily homeless Veterans and Veteran families. The program assists Veterans in exiting homelessness to permanent housing and in maintaining a permanent housing placement. Services provided by Insight Housing include street and venue-based outreach, case management, permanent housing placement, employment services and assistance in obtaining VA and other benefits.

Position Summary

The SSVF Housing Case Manager is responsible for the provision of case management and housing stabilization services to homeless veteran households assisted through the Supportive Service for Veterans Families (SSVF) Program. The Case Manager provides a variety of services to address housing barriers and to increase housing stability, including service coordination to ensure that participants are connected to the VA and other necessary supportive services. This position is based in Amador County and will require weekly trips to the Sacramento office.

Essential Duties and Responsibilities

• Conduct and document initial screening and eligibility determination for all new client referrals
• Provide street and venue based outreach to homeless veterans
• Participate in the Veteran By Name List efforts
• Provide intensive housing and vocational case management to veterans and their families
• Conduct home visits
• Actively involve clients in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans
• Collaborate with the Housing Specialist to maintain positive landlord relationships
• Develop individual budgets and service plans with each veteran client
• Provide service coordination and linkage including: Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, income support and benefits, substance abuse treatments, mental health services and consumer and family involvement
• Conduct weekly meetings with participants to identify short and long-term goals, money management, and employment education issues
• Assist participants in retaining housing and maximize their independence and self-sufficiency by providing linkage and referral to appropriate community services and resources
• Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required
• Provide information and recommendations to the Program Manager regarding program evaluation and modification to better meet resident needs, community needs, funding requirements and Insight Housing's mission
• Co-facilitate housing clinics, groups and other Housing Case Management Team (HCMT) activities
• Oversee and coordinate SSVF client intake process and initial assessment, create and maintain new client files electronically
• Maintain HMIS database records, including client intakes, program entry and program exit
• Ensure that all data is entered into HMIS within 24 hours of service delivery
• Participate in department staff meetings and case conferences
• Build relationships with landlords in Amador County or surrounding areas,
• Create and maintain a landlord listing database
• Match landlord qualifications with client needs
• Assist with completing the VA consumer survey for all clients.
• Perform or arrange housing inspections prior to move-in
• Assist in negotiation of rents with landlords
• Collect and keep files of income certifications, calculations of subsidies and lease approvals for participants’ direct lease contracts.
• Generate and maintain individual housing plans with program clients
• Conduct regular home visits to clients who are housed as part of the Veterans After Care Program (VAC)
• Ensure that all regulatory agreements, contracts, and fair housing laws are met as they relate to housing
• Provide program participants with the housing resources needed to reach their permanent housing goals
• Provide individual and in group education regarding housing retention, tenancy skills and money management
• Coordinate eviction prevention services and follow up with landlords
• Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of current HIPAA certification standards
• Assist with the client intake process and initial assessment; create and maintain new client files electronically as needed
• Document all services provided either on paper or through HMIS data base, including client intakes, program entry and program exit
• Participate in weekly department staff meetings and case conferences
• Perform other related duties as required by supervisor

Qualifications, Skills and Abilities

• BA/BS in Social Work or 3 years of experience required.
• Minimum of two years previous case management experience
• Experience working with veterans required
• Knowledge of homelessness, mental health and substance use required
• Excellent knowledge of local housing market
• Capacity to set priorities in consultation with supervisor
• Good conflict resolution
• Ability to meet deadlines and complete multiple tasks in a timely manner
• Excellent written and oral communication skills
• Ability to maintain professional conduct, attitude and appearance at all times
• Capacity to work independently and as part of a team
• Must have experience with Microsoft Office, databases, and be comfortable learning and working with different computer programs

Special Requirements

• Must have a valid driver’s license, reliable personal vehicle and clean DMV record.
• Must be able to obtain background check clearance.
• Must be able to lift or move up to 50 lbs.

We are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.