Internal Title :

Test Center Administrator

Department :

Academic Testing Center

Position Type :

TLB - Time Limited - Benefits

Full or Part Time : Full-Time

Full-Time

Basis : 12 mo.

12 mo.

Hours per week : 37.5

37.5

Normal work days :

Monday, Tuesday, Wednesday, Thursday, Friday

Normal work hours :

8 : 00 am - 5 : 00 pm; 8 : 00 am - 12 : 30 pm

Does this position require driving? :

Does this position require a credit check? :

Job Details :

Test Center Administrator

Coastal Carolina University is accepting applications for a Test Center Administrator (Time Limited with Benefits) in the Academic Testing Center.

• Duties include, but are not limited to : providing administrative support and back up to the Academic Testing Center; administering exams by strictly adhering to guidelines and procedures set by school or testing company;
• reviewing candidate documents to confirm completeness; communicating with candidates on required documentation, testing procedures and policies, as well as answering questions about exam policies;
• building and maintaining a knowledge of testing company and CCU’s exam policies and procedures; ability to recall information regarding rules and regulations from specific exams and testing companies;
• troubleshooting issues that may occur with testing software or computer hardware and be able to communicate them to others;
• performing routine clerical work, which may include answering phones, maintaining records, filing, sorting, shredding, and cleaning;
• providing superior customer service to test candidates and prospective candidates, including those who call or visit the Academic Testing Center;
• exhibiting excellent verbal skills in presenting information in person or by phone; online support of ATC software. Including inputting updates to the ATC website as assigned by Director;

and scheduling reconciliation of various exam companies daily.

Requirements : A high school diploma or equivalent (GED) and two (2) years’ experience in a professional office setting required.

Six (6) months experience in standardized testing, working with scheduling systems, and Microsoft Office (Word, Excel, and Outlook) is required.

Certifications for administering exams from Professional testing companies preferred, including : ATI / TEAS, ETS / Prometric, Pearson VUE, PSI, PAN, Kryterion, Meazure Learning / Scantron / Castle Worldwid, Miller Analogies, PROV, and CLEP.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach.

Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and / or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science : coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community.

The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities.

We encourage individuals from historically underrepresented groups to apply.

How to Apply : Interested applicants may apply on line at : https : / / jobs.coastal.edu / postings / 22840 . Applicants must submit resume.

Deadline to apply : April 28, 2024 . Coastal Carolina University is an EO / AA employer.

Time-Limited position with benefits. Starting annual salary : $28,000.00. Normal work hours : Monday through Friday. Must be flexible to meet special scheduling needs of the University.

Must have flexibility to meet the demands of the testing center schedule. Hours may vary based on demand throughout the year.

NS01279P

Required Qualifications :

High school diploma or equivalent (GED) and two (2) years’ experience in a professional office setting required. Six (6) months experience in standardized testing, working with scheduling systems, and Microsoft Office (Word, Excel, and Outlook).

Licensure and / or Certification :

Certifications for administering exams from Professional testing companies preferred, including : ATI / TEAS, ETS / Prometric, Pearson VUE, PSI, PAN, Kryterion, Meazure Learning / Scantron / Castle Worldwid, Miller Analogies, PROV, and CLEP.

Knowledge, Skills & Abilities :

Knowledge and use of general office equipment copy, scan, shredder, computer, printer, telephone. Ability to troubleshoot issues that may occur with testing software or computer hardware and be able to communicate them to others.

Ability to work well with people. Use of Microsoft products (Word, Excel, and Outlook). Use of RegisterBlast scheduling software and maintenance of ATC schedules for each testing company.

Individual must be able to prioritize and perform multiple tasks at one time. Ability to troubleshoot technical issues in a timely manner, including the swap out computers, cables, and accessories as needed.

Additional comments regarding this position :

Individual must be able to prioritize and perform multiple tasks at one time, sit for long periods of time, quickly respond to needs of candidates within the testing center, swap out computers, cables, and accessories as needed.

Must have flexibility to meet the demands of the testing center schedule. Hours may vary based on demand throughout the year.

Mental Demands :

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Verbal Communication, Written Communication

Physical Demands :

Carrying, Cleaning, Kneeling, Reaching, Sitting, Speaking, Standing, Walking, Writing

Physical Demands (Elements Exposed To) :

None of these Listed

Please Select Any and All Equipment Needed to Perform the Duties :

Calculator, Cleaners, Computer and Peripheral Equipment, Scanner, Telephone, Copier

Posting Number : NS01279P

NS01279P

Number of Vacancies :

Desired Start Date : 05 / 13 / 2024

05 / 13 / 2024

04 / 08 / 2024

Open Until Filled :

Quicklink for Posting :

https : / / jobs.coastal.edu / postings / 22840

Last updated : 2024-04-29