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Overview of the Company:
Innovative Pest Control is a pest management company located in Tyler, TX, with a longstanding reputation for excellence. We are dedicated to providing exceptional pest control services to our clients. We are looking for a highly organized and dynamic Office Operations Coordinator to join our executive team and contribute to our continued growth.
Position: Customer Service Specialist
Location: Tyler, TX
Type: Full-Time (Monday - Friday, 8am to 5pm)
Job Description:
Innovative Pest Control is seeking an Customer Service Specialist to join our team. Your role will be critical in ensuring the efficient operation of our office and delivering exceptional customer service. Collaborating closely with a team, you will oversee daily duties, manage client inquiries, and improve overall efficiency.
Responsibilities:
The following are the responsibilities:
- Managing daily tasks, including scheduling and record-keeping
- Handling client inquiries and providing exceptional customer service over the phone and in person
- Assisting in managing appointments and scheduling pest control services
- Maintaining accurate and organized client records in our database
- Collaborating with the team to ensure timely and accurate billing and invoicing (Accounts Receivable).
- Preparing reports and presentations as needed for management
- Execute weekly payroll for the company.
- Helping maintain a clean and organized office environment
- Providing support to technicians in the field as necessary
Qualifications:
- A high school diploma or equivalent is required; an associate's or bachelor's degree is preferred.
- Must have proven experience in office administration, customer service, and payroll processing in a fast-paced environment.
- Strong organizational and time management skills required.
- Excellent communication skills, both written and verbal, with customer support experience.
- Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Detail-oriented with a high level of accuracy.
- Ability to multitask and prioritize tasks effectively.
- Must have a professional and friendly demeanor.
- Willingness to learn and adapt is a must.
Benefits:
Application Instructions:
Suppose you are a motivated and organized individual passionate about delivering exceptional customer service and contributing to a team's success. In that case, we invite you to apply for the Customer Service Specialist position at Innovative Pest Control. Please apply with the provided link.
Innovative Pest Control is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Full Time
$60k-86k (estimate)
08/25/2023
06/30/2024
innovativepestcontrol.net
<25
The job skills required for Customer Service Specialist include Customer Service, Communication Skills, Scheduling, Microsoft Office, Presentation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
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Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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