Job Summary
We are seeking an experienced Senior Systems Engineer to support a new 10-year program in the IC.

Duties and Responsibilities

• Performs systems design, development, and integration in a Windows and Unix environment.
• Performs continual maintenance and provides highly complex solutions for security, backup and redundancy problems.
• Provide engineering support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client server and network devices.
• Provide engineering support for the systems administrator for systems issues that have been escalated and communicate status to agency management
• Isolate, troubleshoot and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
• Responsible for infrastructure including design, installing, configuring, testing and maintaining integrity of operating systems and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Attend meetings weekly and provide status reports.
• Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing escalated trouble tickets and service tasks.
• Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, engineering and testing of backup and recovery plans
• Participate in technical research and development to enable continuing innovation
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools
• Create and modify scripts in multiple disciplines on Windows, Linux, and Solaris Systems
• Liaise with vendors and other IT personnel for problem resolution

Required Skills:

• Experience with UNIX, Windows, and/or Storage
• Experience working with trouble reporting and tracking systems such as Service
• Ability to respond to after hour calls “provide on-call support"
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Ability to prioritize and execute tasks in a high-pressure environment.

Desired Skills:

• Experience in the imagery intelligence domain a plus
• Knowledge of the NGA processes and procedures and of the Customer's production systems a plus
• Ability to function as a team member and independently
• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain

Education/Qualifications:

• Bachelor's Degree and 10 years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly

Benefits and Perks

Compensation

• Industry competitive salary well above market average
• 401K plan with 4% company match, immediately fully vested
• Referral bonuses up to $10,000

100% company-paid benefits

• Cigna OAP $0 deductible Medical plan for employee family
• Vision and Dental plan for employee family
• Short Term Disability for employee
• Long Term Disability for employee
• Life Insurance for employee

Flexible Paid Time Off Policy

• 180 hours (minimum) per year of PTO with additional time at manager discretion
• 10 Company Holidays per year
• 6 weeks paid maternity and paternity leave
• Flexible work environment to accommodate commuting, family and personal schedules

Career Growth

• Company sponsored training and certifications
• No questions asked professional/business/technical book reimbursement
• Company paid training and conference attendance and travel expenses

Company Overview
Innovative Data Solutions (IDS) is a small business specializing in engineering and supporting mission critical IT infrastructure for the US Government Intelligence, Defense and Homeland Security communities.

Established in 2008, IDS has 14 years of experience delivering IT solutions to the Federal market. We’re a small company of technology enthusiasts and we thrive on exceeding expectations. We specialize in Hybrid Cloud Infrastructure, Enterprise Storage, High Performance Computing, Cybersecurity and Data Analytics. Across these technology areas we provide full lifecycle services: strategy, design, implementation and operations.

IDS engineers are based in Washington, DC and St. Louis, MO and are experienced working with US Government installations across the US, Europe and Asia.