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Customer Success Lead
Full-Time Position
Location: Pittsburgh, PA
Civic Champs is a dynamic and innovative company that provides the most intuitive and impactful solution for volunteer management and engagement. We are committed to delivering exceptional value to our non-profit customers and ensuring their success. We are seeking a Customer Success Lead to join our team and play a critical role in driving customer satisfaction and loyalty.
Job Description:
As a Customer Success Lead at Civic Champs, you will be responsible for building and leading our customer success initiatives while working closely with our valued customers to ensure their success and satisfaction. You will be a key player in driving customer retention, upsells, and helping our customers achieve their desired outcomes.
Key Responsibilities
Note: This position description is intended to describe the general nature and level of work being performed by an employee in this role. It is not an exhaustive list of all responsibilities, duties, and skills that may be necessary for this role. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Knowledge, Skills, and Abilities
If you are interested in applying, please email your resume and an optional cover letter to: hiring@civicchamps.com.
Civic Champ is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Full Time
$91k-129k (estimate)
04/30/2024
05/19/2024
innovationworks.com
Plymouth, MI
<25
Consumer Services