Innova Solutions is immediately hiring for a ServiceNow Discovery Administrator

Position type: Fulltime Contract
Duration: 6 months
Location: Dallas, TX (remote)

As a ServiceNow Discovery Administrator, you will be responsible for

• Collaborating with stakeholders to understand their discovery requirements and translate them into ServiceNow configurations.
• Configure and manage the ServiceNow Discovery tool to identify and collect configuration items (CIs) across the IT infrastructure.
• Develop and maintain discovery patterns and probes to capture relevant information from diverse IT resources.
• Monitor the discovery processes to identify and resolve performance and data quality issues.
• Monitor existing data source integrations to assure completion of scheduled jobs.
• Provide guidance and training to users on discovery best practices.
• Resolving and troubleshooting discovery errors related to permissions and access.
• Create/ Monitor Discovery schedules for optimal performance and run-time.
• Working to fulfill Service Management tickets as assigned.
• Collaborate with Service Mapping team to resolve identified discovery issues to ensure mapping success.
• Recommending and implementing improvements to optimize the discovery process while staying updated with the latest ServiceNow features and enhancements related to discovery.

Required Qualifications:

• Bachelor's degree or minimum related experience
• Proven experience as a ServiceNow Discovery Administrator
• Strong knowledge of discovery methodologies, protocols, and best practices.
• Familiarity with data modeling, network management and database management concepts.
• Experience with ITOM, SCCM, BigFix, JAMF, Cloud (AWS, Azure, Google Cloud Platform), and other related tools and technologies.
• Experience with data source APIs/Service Graph Connectors.
• Familiarity in JavaScript, Angular, and web technologies

Ideal Candidate will have: ServiceNow Discovery, SCCM, CMDB, troubleshooting.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Thank you!

Kavita

Sr. Associate Recruitment at Innova Solutions

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PAY RANGE AND BENEFITS:

Pay Range*: $65/hr. - $72/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

Kavita Rautela

Senior Associate

Innova Solutions

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