POSITION OBJECTIVE

Creates a positive experience by assisting guests and members with outside services, valet, bag room and other golf service responsibilities.

ESSENTIAL JOB FUNCTIONS

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Innisbrook.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Greeter and valet service responsibilities.
• Maintains accurate records of golfers renting clubs.
• Cleans golfers clubs upon completion of play.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel :

May direct start of play.

EDUCATION / EXPERIENCE

High school diploma or general education degree.

REQUIREMENTS

• Must be able to speak, read, write and understand.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills
• May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;

to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

• Most work tasks are performed outdoors.
• Must be able to sit or stand for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 75lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

Last updated : 2024-05-17