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What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
The Health Navigator focuses on the prevention and early intervention as it relates to the Behavioral and whole health continuum of care. The Health Navigator is responsible for Member outreach and navigation support on issues of access and use of IEHP services and programs. Under the direction of the Manager of Community Behavioral Health & Social Supports and the Supervisor for the Health Navigator Program, the Health Navigator is proactive and responsive to Members’ needs in a friendly and professional manner. The Health Navigator helps individuals overcome barriers and engage in equitable and quality care. This position provides training and will assist in program development for Members in working with community leaders on different levels.
Key Responsibilities:
1. Screen and evaluate Members; Identify physical, behavioral health, and social care gaps and support direct linkage to treatment and services. 2. Provide outreach and education about IEHP health benefits, care teams, and community resources, coordinating care as appropriate and necessary. 3. Work with IEHP health plan Members & community partners, providing in person interactions in their homes or community location. In person interactions include, but are not limited to, education facilitation, training facilitation, and presentation facilitation. 4. Provide comprehensive whole person care, addressing family systems needs as well as individual Member needs.5. Assist in the development and facilitating of trainings based on community partner needs such as Applied Suicide Intervention Skills, IEHP benefits, and motivational interviewing.6. Responsible for building capacity by tapping into existing partnerships both internally/externally within the community creating sustainable best practices to support Member needs. 7. Provide education on preventative measures related to health behaviors and identify protective and risk factors impacting Members. 8. Liaise between the Member, IEHP, and network providers to assist Members with appropriate and timely access to services.9. Present cases to the CBH leadership and team, collaborating with internal departments as necessary and appropriate. 10. Perform necessary screenings and assessments (PHQ-9, SDOH, and preventative measures) with each Member, engaging in appropriate follow up and on-going care coordination. Utilize evaluation tools, pre and post assessments and available data to develop individualized plans of care for assigned Members and families.11. Provide advocacy for Members on issues of access and use of primary care and prevention services, along with conducting outreach activities, as needed in addressing program goals and objectives in physical, behavioral, and social needs.12. Build and maintain relationships with organizations, providing partnership with providing operational & technical support when necessary.13. Identify key external stakeholders and opportunities to increase collaboration to produce, perform, and/or deploy needed services for improvement within each partnership.14. Organize and plan an actionable plan to engage with assigned schools or organizations. 15. Attend required trainings enhancing skill level and education pertaining to the following topics that include but are not limited to motivational interviewing, health benefits, targeted chronic illnesses, suicide prevention, youth mental health and first aid, engaging schools and more. 16. Maintain an understanding of Department of Health Care Services and California Department of Education policies pertaining to the following topics that include but are not limited to, community schools, CYBHI, SBHIP, and any APL that aligns with school strategy. 17. Complete timely and accurate documentation and requested record keeping.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
Education & Experience
Key Qualifications
Full Time
$85k-106k (estimate)
01/19/2024
01/17/2025
iehp.com
San Bernardino, CA
<25
The job skills required for Health Navigator (High Desert) include Customer Service, Coordination, Managed Care, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Health Navigator (High Desert). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Health Navigator (High Desert). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Health Navigator (High Desert) positions, which can be used as a reference in future career path planning. As a Health Navigator (High Desert), it can be promoted into senior positions as an Infection Control Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Health Navigator (High Desert). You can explore the career advancement for a Health Navigator (High Desert) below and select your interested title to get hiring information.