What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience!

The Health Navigator focuses on the prevention and early intervention as it relates to the Behavioral and whole health continuum of care. The Health Navigator is responsible for Member outreach and navigation support on issues of access and use of IEHP services and programs. Under the direction of the Manager of Community Behavioral Health & Social Supports and the Supervisor for the Health Navigator Program, the Health Navigator is proactive and responsive to Members needs in a friendly and professional manner. The Health Navigator helps individuals overcome barriers and engage in equitable and quality care. This position provides training and will assist in program development for Members in working with community leaders on different levels.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• Flex Hybrid schedule
• CalPERS retirement
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Flexible Spending Account Health Care/Childcare
• CalPERS retirement
• Optional 457(b) with a contribution match
• Paid life insurance for employees
• Pet care insurance
• State of the art fitness center on-site
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance

Education & Experience

• Bachelors degree from an accredited institution required.
  • In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above.
• Four (4) years of experience in any/all of the following:
  • Promotora/Community Health Worker experience
  • Community outreach
  • Community event participation
  • Customer service experience in a related field such as public health, CHW work, teaching/education, or Case coordination
  • Delivering presentations/trainings to varied audiences
  • Managed care experience
• Bilingual required*

Key Qualifications

• Must have a valid California Drivers license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points.
• Be a proactive team player who is also able to work independently in assigned communities, and build rapport with diverse Members, providers, and local partner agencies.
• Knowledge of Medi-Cal/managed care environment required. Understanding of and sensitivity to multi-cultural communities
• Proven ability to:
  • Demonstrate mature judgment and initiative.
  • Maintain Member confidentiality.
  • Have a high degree of patience.