Job Description

Responsible for providing superior customer service to visitors and employees of Informa Markets. The Front Office Administrative Assistant will be the first point of contact for all visitors providing top notch service to our callers and visitors by greeting and assisting them in a positive, helpful, professional manner and will route customer calls and requests to the appropriate department or person in a timely manner.

Candidate must have a "can-do" attitude, be willing to learn and bring an open-minded approach to a variety of projects and ideas. The Administrative Assistant supports the Irving location which consists of I&C and Central Operations Employees.

* Manage incoming phone calls and redirect efficiently and effectively.

* Greet visitors in a professional manner and notify the appropriate person or department upon arrival.

* Issue and maintain logs of visitor badges used.

* Provide administrative support to Executive including, but not limited to, travel, expense reports, transportation.

* Receive, sort and distribute incoming mail and packages.

* Prepare outgoing mail and packages for pickup for various show teams

* Assist in coordinating catering activities for various department heads, update monthly employee birthday and anniversary list and post various internal communication as needed.

* Provide administrative support to various teams as needed. Including data entry, printing, and other clerical tasks

* Assist in coordinating employee engagement activities such as First Quarter Celebration, Fall Festival, Summer Fun Day, Monthly Birthday Celebrations etc.

* Provide access through office doors during business hours and secure front doors when front desk is not attended.

* Train temporary staff and backup internal staff for front desk relief or fill-in.

* Primary back-up for facilities

* Monitor inventory of mailroom/breakroom office supplies and refill supplies as needed.

* Process incoming checks for accounts receivable

Additional Responsibilities:

* Provide support for special projects and initiatives as assigned.

* Participate in applicable meetings. If not in attendance, accountable for understanding meeting discussions.

* Encourage a positive attitude at work and a "can-do" attitude.

* Operate in a proactive & professional manner.

* Team player with strong Customer Service oriented attitude.