Room for OT on weekends when needed

• Nature of Work: Focused on Collections of patient accounts - patients using LVAD (Left Ventricular Assist Device), filing claims, reviewing EOBs (Explanation of Benefits) from Insurance companies with patient over the phone, taking numerous telephone calls per day that drop into queue, using proper Codes to bill
• Skills Needed: Good Listening, good communication, fine attention to detail, good telephone skills, good customer service, good time-management skills, good analytical skills, good problem solving skills
• Is part of Team with Monthly goal to bring-in Cash Collections (they do not handle cash directly) - the goal is 13 million to 16 million monthly in collections
• Will provide training on the systems used - LVAD Driveline, Dyson, & Patient CoVent - No need to come with experience in these systems
• Experience Needed: 3 to 5 years is preferred but not needed, however candidate should come with mid-level range of experience versus no experience
• Experience in: AR/Collections, Billing/Collections, Medicaid and Medicare Collections background, Accounting background

Description

• Time management skills.
• Problem solving skills. They have to face and overcome various challenges and difficulties in their work.
• Analytical skills are crucial for a collections specialist.
• Critical thinking.
• Listening skills.
• Attention to detail.
• Collector play a vital role in order for us to meet our monthly goal.
• To succeed in this role, collections specialists need to have a range of skills and competencies that enable them to communicate, negotiate, analyze, and resolve issues with payers and patients.
• Good communication skills.
• Document accounts with detail.
• Be able to read an explanation of benefits (EOB).
• Need to be able to use various tools and systems.
• Customer service skills. Maintain positive and long-term relationships with customers and payers.
• Attendance needs to be good.

Job Type: Contract

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Collections of patient accounts: 4 years (Preferred)
• filing claims: 3 years (Preferred)
• review Explanation of Benefits from insurance companies: 3 years (Preferred)
• using proper Codes to bill: 3 years (Preferred)
• inbound and outbound call: 3 years (Preferred)

Ability to Commute:

• Orlando, FL 32801 (Required)

Work Location: In person