Complete Health Management Corp. is growing rapidly and looking to expand our team. CHMC is in search of a Legal Medical Records Specialist.

Applicants should have previous experience as an HIM associate or a Medical Records Technician. Learning and growth opportunities are available for those with a strong work ethic and who are dedicated to the highest standards. If this sounds like a good fit for you, come join our team for a chance to help us achieve excellence.

The ideal candidate will provide support and management of disclosure requests for the accounts assigned to the Legal Department. As a Legal Medical Records Specialist you will be responsible for maintaining HIPAA-compliant disclosure processes for the disclosure requests submitted to your team. Teams have assigned accounts that are provided HIM services via the various departments within CHMC.

Responsibilities Include:

• Calendar management

• Understand and apply HIPAA regulations to the handling of disclosure requests

• Demonstrate the ability to maintain a high level of output without sacrificing quality and timeline

• Able to demonstrate and maintain consistent and efficient performance in line with company goals and expectations

• Demonstrate the ability to learn and maintain appropriate technical skills (EMR software, Spreadsheet skills, email skills) to effectively manage the accounts assigned to you

• Manage communications (e-mail, written, phone, and fax) for the assigned accounts. This includes communicating any changes in procedure, hours of operations, and staff

• Ensures services are provided in an effective and efficient manner when providing clerical and administrative support to the assigned centers

• Answers department phone calls in a professional manner and provide customer support as needed for the requestor on the line in a timely manner; take messages and direct calls to appropriate staff members if needed

• Manage and monitor email correspondence for the assigned accounts

• Manage and monitor communications with your team members

• Receive and safeguard releases for the accounts assigned to you

• Attend regular department meetings.

• Responding to emails and disclosure requests in accordance with company policies and procedures

• Handles and safeguards confidential information and sensitive material.

• Utilizes strong grammar, spelling, and proofreading skills.

• Organizes and prioritizes multiple tasks and completes them under time constraints.

• Performs other duties as assigned

Qualifications and Skills

• Associates degree or equivalent experience

• Proficient in Microsoft Office suite, G-Suite, various EMR software including eCW

• Experience in managing multiple customers, team coordination, and tracking and monitoring release of information processes

• Well-organized, detail-oriented, ability to multi-task with great follow-up skills

• Strong written and verbal communication skills

• 2 years of experience in a Health Information Management setting

• Extremely detailed, professional demeanor and service-minded

• Experience in Healthcare Industry preferred

• Excellent computer skills- including word documents and spreadsheets

• Ability to interpret and apply company policies and procedures

• Experience handling and processing multiple kinds of disclosure requests

• Self-motivated

• HIPAA knowledge

• Excellent customer service and problem-solving skills

• Gives attention to detail and follows instructions

• Excel under pressure

• Highly motivated and organized

• Thrive in a fast-paced team

Job Type: Full-time

Pay: $18.50 - $19.00 per hour
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Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person