Position: Technical Trainer
Relevant Experience required: 5 years
Visa: TN, H1B, GCEAD, EAD
Contract length: 6 months
Location: Onsite(Lawrenceville, GA)
JD:
The Technical Trainer will design and implement a comprehensive technical training program for client
employees, focusing on the software, systems, and equipment used within our organization.
Responsibilities include creating a training plan and curriculum tailored to organizational needs,
developing training literature and materials, designing exercises to enhance end-user training
courses, conducting training sessions, and evaluating the program's effectiveness.
Required Skills:
- CTT (Certified Technical Trainer) Certification
- 3 years of relevant work experience
Preferred Experience and Qualifications:
- 5 years of relevant work experience
- Degree in information technology or a computer science-related field
- MCT (Microsoft Certified Trainer) certification
- Experience in assessing training needs
- Experience in developing, implementing, and evaluating training programs for large organizations
- Experience in planning and delivering instructional courses for individuals and groups
- Knowledge of modern training techniques and tools in technical subjects
- Strong proficiency with the Microsoft Office365 Suite, including Microsoft Teams and OneDrive
- Expertise in Windows 11 and Microsoft Edge
- Familiarity with mobile user interfaces: Apple iOS and Android
- Familiarity with Microsoft SharePoint 365 OnPrem/Online
- Understanding of key end-user scenarios and technical architecture for Office365, Teams,
SharePoint, and other Office 365 products
- Skilled in planning, coordinating, and leading training programs
- Ability to conduct research into a wide range of computing issues
- Ability to analyze the target audience and present ideas in user-friendly language
- Good understanding of the organization s goals and objectives
- Exceptional customer service orientation
- Proficiency with Microsoft Office Suite or related software