Skills Required:
1. Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
4. Self-motivated, enthusiastic, and able to handle multiple support cases
5. Strong writing skills to maintain organized documentation
6. Customer-oriented, and capable of providing high levels of client satisfaction
7. Collaborate and work well with others
8. Experience with VOIP technologies is a plus
9. Experience in a NOC environment is preferred.
10. Strong skills in working with clients and communication
11. Knowledge of network cabling, network classification and network topology

Skills:

Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco

Strong writing skills to maintain organized documentation

Knowledge of network cabling, network classification and network topology

Experience with VOIP technologies is a plus

Experience in a NOC environment is preferred

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift

Education:

• Associate (Preferred)

Experience:

• Network engineering: 3 years (Required)
• Cabling: 3 years (Required)
• VOIP/NOC: 2 years (Preferred)

Ability to Commute:

• Raleigh, NC 27609 (Required)

Ability to Relocate:

• Raleigh, NC 27609: Relocate before starting work (Required)

Work Location: In person