• Learns to be and is: responsible for conducting self in an appropriate manner as a representative of IndyGo, working effectively in a diverse work environment, using prudent judgment at all times, performing duties in a safe manner, and assuring professional quality of services to all external and internal customers.
• Learns how to operate a transit bus in revenue and non-revenue service while in strict compliance with IndyGo policies, directives, and procedures and all Federal and Indiana traffic laws and regulations. This includes using proper defensive driving techniques.
• Learns how to perform a pre-trip inspection of transit bus for mechanical problems prior to beginning work assignment. This includes conducting an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices, and transit bus control for use while in service. In addition, learns how to conduct an internal visual inspection at the end of revenue service to collect and turn in lost items, check for sleeping passengers and bring route schedules back inside the operator’s lounge.
• Learns and maintains a working knowledge of streets, current bus routes, and stops within the service area as well as IndyGo’s current fare structure and bus pass programs.
• Learns to comply with the Americans with Disabilities Act (ADA) in operating the transit bus. This includes learning how to provide accessibility for disabled passengers to board and de-board and safely securing such passengers in a courteous manner, announcing designated stops, without question, and testing all passenger accessibility equipment during pre-trip inspections.

• Successfully passes the CDL Skills Exam, if applicable.
• Performs other duties as assigned.

• Must be at least 21 years of age.
• Valid Operators/Chauffeurs/Commercial Driver’s License 
• Valid Commercials Driver’s Permit preferred.
• Valid Indiana CDL with Passenger and Airbrake Endorsements Preferred
• Strong documented experience in customer service.

• Knowledge of and the ability to use standard defensive driving techniques.
• Ability to effectively communicate, both orally and in writing, while interacting with customers and IndyGo employees in a courteous, professional manner. This includes providing good customer service by attending to the needs of a diverse customer base in a sensitive manner.
• Above-average decision-making and problem-solving abilities.
• Basic mathematical abilities (addition, subtraction, multiplication, and division).
• Ability to tell time and keep a timely schedule.
• Ability to read and understand maps, routes, and timetables, which includes determining directions and following a mapped-out route.
• Ability to work and maintain professional composure while under stress and pressure.
• Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required.
• Ability to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapt to constantly changing operating environments.

• Ability to work independently with minimal supervision.
• Strong sensory skills, such as good hearing and good eyesight, including the use of color perception and peripheral vision.
• Ability to speak clearly.
• Must be able to pass a current Department of Transportation (DOT) physical examination by obtaining a DOT Medical Examiner’s Certificate and then maintain a current DOT Medical Examiner’s Certificate thereafter.
• Ability to work in an environment with dust, fumes, exhaust, various noise levels, various temperatures and chemicals for an extended length of time as well as in various outdoor weather conditions as required.
• Must be able to sit for long periods of time within a defined workspace that cannot be modified.
• Must be able to occasionally kneel, bend forward (fully and partially) and squat while conducting inspections and securing wheelchairs on the coach.
• Must be able to pass all post-offer physical testing and be able to complete all physical job functions as defined in the Functional Job Description.

• Medical, Dental, and Vision
• Free on-site wellness clinic for employees and family
• Retirement Plan (401A and 457B)
• Tuition Reimbursement
• Federal Loan Forgiveness Program

Job Summary