100% onsite role

Shift start time and end time? Mon Fri, 8a to 5p

Targeted Start date: ASAP

Install and Deployment are required skills for this job!

Job Description:

you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.

This is a journeyman position for the typical desk side support technician.

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.

You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.

Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Responsibilities:

Provides support for software, hardware and networking support for desktops, laptops and servers

Provides maintenance and support on legacy products

Supports Core, server products

Performs disk replacement on enterprise storage products

Installs and maintains PCs and associated software, networks, servers and peripherals

Supports network products from operational and maintenance perspectives

Performs installs, moves, adds and changes as required

Tests and certifies PCs, networks, servers and client approved applications

Provides follow-up on problems or escalation

Maintains a high degree of professionalism in actions, demeanor and dress

Insures customer satisfaction throughout the service delivery transaction

How many years' experience do you have installing the following?

Desktops:

Laptops:

Printers:

How many years' experience do you have with basic hardware troubleshooting experience?

How many years' experience do you have with basic software troubleshooting experience?

How many years experience do you have with supporting Core and server products?

Do you have an A Certification?

Being fully vaccinated is required for this position. Will your candidate meet these qualifications by the start date?

Have you ever worked for Unisys as an FTE or Contractor and if so when did you leave and why?

How many years' experience do you have Deploying the following?

Desktops:

Laptops: