Job Description

At Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is enthusiastic about customer service and driven to succeed.

We are looking for a highly organized, energetic, initiative-taker who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service, multitasking, critical thinking skills, and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and effective communication. They will also demonstrate a keen sense of initiative, a collaborative work style, and a strong work ethic, taking pride in cleanliness, efficiency, and accurate record-keeping and documentation. Physical aspects of the job include heavy lifting, carrying, transportation, and manipulation of maintenance equipment and appliances, standing/walking for extended periods, bending, kneeling, stooping, climbing, and balancing. This position requires some weekend and holiday work and the ability to be “on-call” for emergencies.

Objectives of this Role

• Supervise all maintenance of the physical condition and appearance of the property (grounds, internal, exterior).

• Organizing, coordinating, and managing the overall maintenance operations including curb appeal, timely work request service, quality turnover/make-ready schedule, and cost-effective inventory control and ordering for the property.

• Assure all service requests are completed, daily.

• Generate and manage an effective on-call schedule. Able to perform effective emergency (after hours) maintenance, as required.

• Assist and lead Punch List for vacated units, ensuring the units are move-in ready according to company /ownership standard, re-inspect vacant or punch list units after make-ready have been completed to determine the quality of work performed.

• Obtain bids and negotiate prices as necessary with vendors and contractors.

• Manage and maintain all contracts and warranties, diagnose, and perform minor and routine maintenance/repair in a timely and professional manner.

• Provide ongoing training and leadership to Maintenance staff.

• Experience in a high-rise or mid-rise apartment building preferred.

Desirable Experience

• Minimum 3-5 years of experience in property maintenance.
• High school diploma or equivalent (BA preferred).
• Excellent verbal and written communication skills.
• Ability to exercise quick and accurate judgment and maintain confidentiality.
• Effective conflict resolution and customer service skills.
• Ability to effectively prioritize numerous requests and incoming information to ensure an appropriate level of response and urgency is given to each.
• Ability to set priorities and multi-task with strong diligence.
• Working knowledge of Yardi or other property management software preferred.
• Current driver’s license and proof of automobile insurance.

Employment Benefits

Indigo offers a positive, collaborative work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Compensation at $28 per hour DOE
• Medical/Dental/Vision
• Medical Flex-spend Account.
• Life Insurance
• 401(k) Retirement Savings Plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Additional employee resource programs

Compensation: 55/k per year based in North Tacoma

Indigo Real Estate is a WA Best Workplaces Winner

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at shannons@indigorealestate.com or Tiffany Kahn, HR and Benefits Manager at tiffany@rminc.com.