JOB OVERVIEW. Coordinate the reservations, room blocks and contracts for large groups. Assist with on-site meetings as needed. Maintain group blocks, rooming lists and reservations in system. DUTIES AND RESPONSIBILITIES. Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc., interact with booking contacts as needed. Correctly record group rooms and revenue in the prop...
JOB OVERVIEW. Manage all aspects of the front office areas which may include, but is not limited to guest registration, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND RESPONSIBILITIES. Manage day-to-day operations and assignments of the front office staff. schedule, plan, and assign work....
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day. Every day is different, but you’ll mostly be. Kicking off truly memorable guest experiences with the warmest of welcomes. Acknowledging IH...
Role Purpose. As Head of Maintenance, you’ll ensure all aspects of hotel maintenance and management are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You’ll also keep an organized and secure maintenance shop. Key Accountabilities. People. Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers. Communicate with all hotel department heads to ...
Role Purpose. Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride. Key Accountabilities. Repair or replace items around the hotel and refurbish items in guest rooms. By keeping...
What's your passion. Whether you're into exploring caves, shopping or reading, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This position has the overall responsibility of supervising the front desk dep...
This position has overall responsibility for assisting room attendants on assigned floors. You will assist by collecting dirty linen, trash and taking them to the laundry area. You may be required to assist in rooms by stripping beds, lifting/moving heavy items such as: mattresses and furniture. At times, Housepersons may fill in as a housekeeper and help clean rooms. You will also be responsible for cleaning and maintaining public areas such as:...
Role Purpose. As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities. You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. Help guests - you’ll be happy to help if s...
NULL. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey. We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries....
NULL. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey. We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries....
Role Purpose. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities. Be the warm welcome that kicks off a memorable guest ex...
