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Indigo Manor Nursing and Rehab -
Come Join Our Healthcare Family!!
Indigo Manor Nursing and Rehab is a skilled nursing home facility and takes pride in providing our residents with an amazing experience.
We have an incredible tight-knit family of caregivers that serves our residents everyday with compassion, care and a positive attitude! We value and work hard to appreciate our caregivers because we recognize they are the foundation of our organization.
We would love for you to join that family!
SUMMARY
Assists with the efficient operation of the Facility. Facilitates the flow of information within the facility and to Corporate.
Maintains the policies and procedures of the facility under the direction of the Administrator.
1. Delivers an exceptional Patient Financial experience by receiving and directing the patients, by telephone or other electronic means, in a professional and courteous manner and with consciousness and sensitivity to the diversity of the organization and its patients’ needs.
2. Manages a high volume of patient calls, answers patient inquiries, and determines the appropriate path for resolution and follow-up.
3. Demonstrates excellent customer service and expertise to patients, guarantors, and other external and internal contacts through oral and written communication.
4. Responds to and documents all patient and internal inquiries regarding account information.
5. Reads, interprets, and understands various differing insurance correspondence including both explanation and coordination of benefits.
6. Demonstrates a basic understanding of accounting.
7. Performs all clerical functions required to complete a request using available information and resources. Coordinates to resolve issues requiring follow- up with the appropriate team, insurance companies, attorneys’ offices, families and other departments.
8. Daily reconciliation of patient accounting, identify and report discrepancies immediately.
9. Support the facility with resident trust activity for banking purposes and monitor resident funds for appropriateness.
10. Other duties as assigned
QUALIFICATIONS
Last updated : 2024-04-28
Full Time
$31k-40k (estimate)
04/29/2024
05/03/2024
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Quotes from people on Weekend Receptionist job description and responsibilities
A Receptionist duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait.
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Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed.
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Responding to all customer inquiries in a polite and timely manner and directing visitors to the correct office
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Practice having a professional demeanor.
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Proven work experience as a receptionist, front office representative or similar customer service role
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Receptionist is usually the first person clients meet when they enter at the office, so it’s important to make the right first impression.
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