Job Description: Community Wellness & Outreach Support Specialist

Reports To: Community Wellness & Outreach Program Manager

Status: Full-Time, Non-Exempt

Position Summary: Community Wellness and Outreach Support Specialist’s primary responsibilities are to build strategic relationships, conduct outreach activities, organize a variety of events and recruit and retain clients for the variety of programs for all IHC/CWO programs. 

Duties & Responsibilities:

• Create outreach and marketing materials for programs, events, and department
• Participate in and/or attend community events such as health fairs, pow-wows and community forums, as a representative of IHC
• Outreach for CWO community events 
• Send out communications to community members regarding CWO and IHC events 
• Plan and facilitate community events and health promotion/disease prevention programs
• Facilitate monthly produce distributions 
• Report on produce distribution activities to Second Harvest Food Bank 
• Ensure literature and brochures are available for community members seeking resources and information at the Wellness Center 
• Serve as a resource for community members that reach out to the Wellness Center for resources 
• Develop and maintain resource guide and referral system to support safety net clients
• Recruit, place, retain and support IHC/CWO volunteers
• Provide referrals to community resources, particularly housing, education, legal, as well as other social and medical services as needed
• Act as a liaison between IHC, Indian agencies and organizations, and other community agencies
• Develop and maintain linkages to facilitate the identification and referral of American Indians/Alaska Natives and other community members into the Indian Health Center
• Promote CWO services internally within Indian Health Center through interdepartmental outreach and communications
• Prepare written materials and reports for the CWO Program Manager and grants
• Responsible for the creation of a quarterly CWO newsletter
• Maintain mailing lists
• Provide transportation to patients in the absence of the CWO Transporter
• Other duties as assigned

Required Qualifications, Knowledge & Abilities:

• Bachelor’s Degree preferred or 1 years of outreach experience would be accepted 
• Bilingual in written and spoken Spanish preferred
• Experience working with American Indian/Alaskan Natives and other diverse populations
• Possession of good organizational, project management and leadership skills
• Able to take on tasks independently and with a team
• Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, and efficient manner
• Ability to multitask and thrive in a fast-paced, constantly changing environment
• Communicate effectively at all levels; written and spoken 
• Good public speaking skills with individuals and to large groups
• Microsoft Office PowerPoint, Publisher, Excel
• Possession of a valid California Driver License and automobile insurance

Physical Requirements: 

• Will be working in a fast paced non-profit community health clinic environment and must be able to:
  • sit, stand and walk for extensive periods of time;
  • lift up to 35 pounds; and
  • stoop, squat, or bend frequently
• Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
• Ability to visually observe as well as hear and communicate with patients and professional staff
• Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors

Working Conditions:

• Potential exposure to airborne and blood borne infectious diseases and pathogens
•  Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
• Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team

Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

Approvals/Acknowledgements

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