7 Patient Services Representative Jobs in Greenwood, IN
INDIANAPOLIS NEUROSURGICAL GROUP PC is Hiring a Patient Services Representative Near Greenwood, IN
Goodman Campbell TeamAt Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have – with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary |
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care.
Our Patient Service Representative’s responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell’s dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties |
Detailed maintenance of accurate incoming referral documentation.
- Review incoming faxes for completeness and file appropriately according to content
- Application of knowledge and judgement based on urgency
- Obtain missing items from referral source (physician office, patient, etc.)
- Manage and track incomplete faxes on a daily basis
- Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
- Schedule new patient appointments
- Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
- Obtain patient information and register in electronic health record (NextGen)
- Inform the patient of items or information needed for the visit
- Generate and send the required paperwork to the patient before the visit
- Notify referral source of appointment scheduled
- Answer non-medical questions as needed
Monitor new patient medical records.
- File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Educational and Experience Required |
Education: High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
Job Summary
Full Time
$34k-41k (estimate)
04/01/2023
05/16/2024
The job skills required for Patient Services Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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