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Indiana Members Credit Union
Carmel, IN | Part Time
$33k-40k (estimate)
4 Weeks Ago
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Circle K
Carmel, IN | Full Time|Part Time
$35k-43k (estimate)
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Part Time Member Experience Representative
$33k-40k (estimate)
Part Time | Banking 4 Weeks Ago
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Indiana Members Credit Union is Hiring a Part Time Member Experience Representative Near Carmel, IN

Job Description

Job Description

PURPOSE : Assist members through Interactive Teller Machines (ITMs). Individual could assist the Member Services Call Center with phone calls and Live Chats.

Works independently and takes initiative with departmental responsibilities. This position requires the employee to be on camera when assisting members;

needs to portray a pleasant, friendly and outgoing persona through all interactions with the member.

RESPONSIBILITIES AND DUTIES

Handle transactions, phone calls and chats from members

Comfortable with technology and possess good computer skills

Knowledge of all credit union share account products and procedures

Knowledge of all credit union online and mobile products

Ability to multi-task ITM transactions with phone calls or chats

Balance between core system and ITM software

Update information in core system as needed

Research and solve member problems

Possess supervisory skills

Able to sit for long periods of time

Other duties as assigned

EDUCATION and EXPERIENCE

12 months with financial institution experience

High School diploma or equivalent

Complete required credit union training programs

Strong communication skills, both verbal and written; analytical and organization skills

Detail oriented

2 days ago

Job Summary

JOB TYPE

Part Time

INDUSTRY

Banking

SALARY

$33k-40k (estimate)

POST DATE

04/22/2024

EXPIRATION DATE

05/09/2024

WEBSITE

imcu.com

HEADQUARTERS

AVON, IN

SIZE

200 - 500

FOUNDED

1956

CEO

KELLY MITCHELL

REVENUE

<$5M

INDUSTRY

Banking

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About Indiana Members Credit Union

Indiana Members Credit Union, headquartered in Indianapolis, Indiana, was founded in 1956 as the Indiana University Medical Center Federal Credit Union on the campus of IUPUI, and has since grown to 27 branches in Central Indiana, offering members a better financial alternative and a full array of products and services including savings and checking accounts, auto and mortgage loans, free online banking and bill pay. Traditionally offering better rates on loans and deposits, IMCU maintains true to its roots by Keeping It Simple for members. Indiana Members Credit Union is a non-profit, member ...based financial institution offering a variety of financial services to meet the needs of our members and is federally insured by the National Credit Union Administration (NCUA) and is a Equal Housing Lender. More
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The job skills required for Part Time Member Experience Representative include Call Center, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Member Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Member Experience Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part Time Member Experience Representative positions, which can be used as a reference in future career path planning. As a Part Time Member Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Member Experience Representative. You can explore the career advancement for a Part Time Member Experience Representative below and select your interested title to get hiring information.

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