Job Summary:
We are seeking a skilled and organized Medical Receptionist to join our team. The ideal candidate will have experience in medical scheduling and providing administrative support in a healthcare setting. As a Medical Receptionist, you will play a crucial role in ensuring smooth operations and excellent patient care.

Duties:

• Greet patients and visitors in a professional and friendly manner including patient check in and check out.
• Verify patient insurance eligibility and complete demographic updates. Collect co-payments and patient payments on accounts.
• Schedule appointments and procedures.
• Answer phone calls and direct inquiries to the appropriate department or staff member.
• Follow-up with patient intake information.
• Maintain patient records and update information as necessary
• Assist with medical billing tasks, including coding and submitting claims
• Assist with patient questions related to referrals, authorizations, and insurance.
• Respond to medical records requests.
• Verify the need for authorization, pre-certification, and/or medical necessity determination.
• Obtain and document insurance authorization prior to scheduling requested services.
• Communicate effectively via phone, fax, and other methods with insurance companies, specialists, providers, staff and patients concerning referrals and prior authorization of medical services.
• Review all forms for accuracy and completion prior to acceptance.
• Maintain a clean and orderly waiting area, including reading material.
• Participate in communication with the clinic and public relations programs. Attend office meetings and participate in special projects as assigned.
• Demonstrate a professional attitude and approach with patients while ensuring confidentiality of patient and practice information.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Perform other duties as assigned.
• Exhibit flexibility in the workplace and take initiative in offering to help other colleagues when needed.
• Participate in performance improvement and quality assessment.

Skills:

• High school diploma or GED, certification as Medical Assistant preferred.
• 3 years of experience working in a medical office setting.
• Able to communicate with patients, Providers and staff.
• Make an excellent first impression and present the office in a positive, professional manner.
• Strong organizational skills with attention to detail.
• Able to multi task and prioritize tasks effectively.
• Familiar with insurance verification processes
• Aware of the need for discretion and confidentiality relating to patients.

This is a full-time position with competitive pay. We offer opportunities for professional growth and development within our organization. If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for the role of Medical Receptionist.

Job Type: Full-time

Pay: $18.11 - $21.81 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Paid orientation
• Paid time off
• Paid training

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pain Medicine
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Medical Practice: 1 year (Preferred)
• Billing: 1 year (Required)

Ability to Commute:

• Lincoln, NE 68506 (Required)

Work Location: In person