Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary Job Description Director of Agent Development manages the on-going development and training of the Agency’s insurance distribution personnel, including licensed insurance agents, trainees, and related staff with a focus on Medicare, Health, and Life insurance markets. Responsibilities · Effectively manage Agent onboarding and training programs · Develop and deliver training curriculum whether in person or virtual meetings · Clearly communicate trainee performance and compliance expectations · Motivate, encourage and empower trainees to maximize their talent potential · Provide Agents the necessary knowledge, resources and tools to achieve goals · Organized and prepared to deliver training curriculum · Perform evaluation and certification of each Sales Agent prior to their graduation to their assigned sales team · Randomly monitor calls on a regular basis to gauge quality, compliance, and other metrics, in support of defining enhancement training initiatives · Learn and effectively leverage product knowledge, telephony system and software systems · Stay current with industry and educational trends · Learn and comply with all federal & state legal requirements and standards. · Build and maintain positive relationships with internal and external partners · Dependable, providing good attendance and schedule adherence · May assist with compliance-related tasks in support of other staff members · Partner with leadership to identify and solve for future training needs · Promote the company’s mission and actively practice the core values of honesty, integrity, accountability, excellence and courage · Other tasks as assigned Qualifications Minimum Job Requirements · A track record of successful sales and customer service training experience · Must have experience as an instructional trainer · Virtual trainer experience a plus · Must have experience in building successful training curriculum Knowledge, Skills, and Abilities · Work well with others during conversations, projects, meetings and other collaborations (teamwork) · Medicare knowledge a plus · Health insurance including ACA a plus · Life Insurance knowledge a plus · Understand effective training methodologies and tools · Have a great stage presence and the ability to engage an audience with compassion, positive attitude, high energy, knowledge and a professional demeanor · Have strong listening and communication skills; both verbal and written · Be extremely self-motivated individual with strong work ethic · Have superior coaching skills · Have a strong desire to help people learn · Possess the ability to lead a group of people with a positive attitude and perseverance · Display excellent teaching and assessment skills Education & Experience · High school diploma or equivalent required · B.A. Degree preferred · A track record of successful sales and customer service training experience · 5 years experience in instructional design and training About Us Since 1971, AmeriLife has served the needs of its clients. Today, we are a national leader in the development, marketing and distribution of annuity, life and health insurance solutions, with more than 1,000 associates across the country. AmeriLife partners with leading carriers to support consumers’ financial-wellness goals. Our Mission AmeriLife offers insurance and retirement solutions to provide peace of mind and help people live longer, healthier lives. Our Values AmeriLife practices five core values at all levels of the organization: Honesty – We deal truthfully with all of our clients Integrity – We always do what is right for our clients Accountability – We put our clients’ needs first by taking take ownership of our actions Excellence – We do more than our jobs by going the extra mile for our clients Courage – We stand up for what is right