The Sales Performance Specialist (SPS) works with multiple Community Managers and Leasing Professionals to optimize overall sales performance for multiple assigned communities and are accountable for sales results. As an expert on all aspects of IRT’s sales strategy, processes, and related technology, the SPS contributes to the success of the team through the design and implementation of sales coaching initiatives which enhance the individual skills of each Leasing Professional.

*Must reside in or near Nashville

You’re a Coach:

• Train, develop, and coach leasing professionals to optimize individual and team performance
• Build out and deliver high-quality sales educational content, in partnership with our Learning and Development team, as a sales subject-matter expert. This can include digital presentations, how-to manuals, instructional videos, etc.
• Quality control of the sales process through interacting with leasing professionals, evaluating sales shops, listening to calls, and adjusting as necessary to ensure sales excellence
• Host and lead sales meeting to improve sales process, as well as visit assigned communities

You’re an Analyst:

• Routinely assess the sales Key Performance Indicators (KPIs) and provide a competent analysis
• Identify opportunities for improvement and action plans to relevant stakeholders to optimize leasing and marketing performance and goals
• Measure the effectiveness of training programs and work with Director of Sales to adjust as necessary
• Routinely analyze lead activity and lead activity logs to ensure IRT sales and guest experience standards are met or exceeded

Experience & Requirements:

• 4 years’ experience in sales and sales management
• 2 years’ experience in multi-family working directly with prospects and residents (preferred)
• Ability to acquire expertise on property management software (experience using Entrata, LRO, or DOMO preferred)
• Strong customer service acumen
• Excellent verbal and written communication skills
• Highly motivated and able to motivate and energize a sales team
• Ability to travel to assigned communities (in-market or out-of-market) as needed (up to 50% travel)
• Proficiency in Microsoft Office Suite applications
• Must have a Valid Driver’s License and automobile insurance coverage

We offer:

• Competitive Compensation Package
• Bonus Opportunities
• Stock Awards
• Paid Holidays and Paid Time Off
• BCBS PPO Health Insurance
• 401k with 4% match

Independence Realty Trust is an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes