133 Front Desk Representative Jobs in Philadelphia, PA
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Indeedful Insight is Hiring a Front Desk Representative Near Philadelphia, PA
Responsibilities
- Greet and welcome guests in a professional and friendly manner.
- Answer and direct phone calls to the appropriate department or individual.
- Provide accurate information to guests regarding hotel facilities, services, and local attractions.
- Maintain a tidy and organized front desk area, including the reception area and lobby.
- Coordinate with other departments to fulfill guest requests and resolve issues.
- Handle cash and credit card transactions accurately and securely.
- Assist with administrative tasks such as filing, data entry, and correspondence.
- Uphold company policies and procedures, including security protocols and privacy regulations.
- Stay updated on hotel policies, procedures, and promotions to provide accurate information to guests.
- High school diploma or equivalent; additional certification in hospitality or relevant field is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office suite and experience with reservation systems (e.g., Opera, Fidelio).
- Ability to remain calm and professional in high-pressure situations.
- Attention to detail and accuracy in handling guest information and transactions.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Knowledge of local attractions, restaurants, and transportation options is desirable.
Job Summary
Full Time
$29k-39k (estimate)
05/22/2024
05/31/2024
The job skills required for Front Desk Representative include Customer Service, Credit Card, Microsoft Office, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/10/2022: Springfield, MA
Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.
03/23/2022: Laramie, WY
May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.
02/20/2022: Oklahoma City, OK
Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.
01/23/2022: Charlotte, NC
Coordinated and organized front desk operations to ensure excellent guest service.
03/04/2022: Muskegon, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Representative jobs
Requires a minimum of High School Diploma or GED.
02/24/2022: Bloomington, IN
1+ years of experience as Front Desk Representative or similar role.
02/01/2022: Florence, SC
Proven experience as front desk representative, agent or relevant position.
02/28/2022: Queens Village, NY
Use front desk skills to complete their job efficiently.
03/10/2022: Baton Rouge, LA
With experience in customer service.
02/13/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Front Desk Representative.
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