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Field Service Technician (Access Controls & Security)
In-Telecom Slidell, LA
Apply
$52k-69k (estimate)
Full Time 7 Days Ago
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In-Telecom is Hiring a Field Service Technician (Access Controls & Security) Near Slidell, LA

Position Overview:

We are actively searching for passionate and skilled Field Technicians to enhance our teams across select locations. This role presents a unique opportunity to apply your IT skills in a diverse setting, contributing significantly to our client's success. Ideal candidates are not only adept in technology but also excel in customer service, embodying a continuous drive for learning and advancement in the IT domain.

Duties and responsibilities include:

  • System Installation and Maintenance: Set up and maintain surveillance cameras, alarm systems, access control equipment, and ensure the stability and availability of these systems.
  • Technical Troubleshooting: Provide expert onsite and remote technical support, diagnosing and resolving issues swiftly to ensure minimal disruption to operations.
  • Strategic Collaboration: Work closely with construction teams and external vendors to ensure our technology needs are met and exceeded.
  • System Programming and Integration: Assist with programming existing systems, system integrations, and support for new installations, offering solutions that drive our mission forward.
  • Proactive Maintenance: Lead the charge in proactive work, focusing on system maintenance, backups, and upgrades to preempt potential issues.
  • Documentation and Training: Develop comprehensive documentation and training materials for staff, conducting formal and informal training sessions to enhance team capabilities.
  • Emergency Support: Respond promptly and professionally to after-hours emergency calls and requests as needed, demonstrating a commitment to excellence in service.

Required Qualifications:

  • 2-5 years of hands-on experience in physical security, fire alarm, or low voltage communication industry, installing field devices, and system programming.
  • Familiarity with leading security and access control systems. Specific product knowledge is a plus.
  • Intermediate to advanced knowledge of computer networks, including TCP/IP, DNS, DHCP, gateways, routers, and switches.
  • Strong problem-solving skills, excellent written and verbal communication abilities, and a customer-first attitude.
  • High school diploma or equivalent; additional certification or technical schooling preferred.
  • Ability to read and interpret technical blueprints, diagrams, and manuals.
  • Must be legally authorized to work and have a valid driver's license with a clean driving record.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Slidell, LA 70460: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$52k-69k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/08/2024

WEBSITE

in-telecom.com

HEADQUARTERS

SLIDELL, LA

SIZE

25 - 50

FOUNDED

2009

CEO

JAMES M BURNS

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About In-Telecom

In-Telecom is a Louisiana based company that was founded as a consulting and business telephone system solution provider. Today we have evolved into a full service Technology Firm providing a wide range of Unified Communications, data, and video conferencing services. We offer CCTV, video conferencing, access control, VoIP, SIP, Digital, local dial tone, long distance, and Internet services. In-Telecom has become a full service communications company attributing our success to providing the highest level of customer service and technical experience to become ONE Solution for our customers. We ...want to be more than your technology provider, we want to be your technology partner. Our mission is to be the leader of quality, service, technology and value in all areas of communications and technology. We will provide a variety of solutions to our clients in order to meet the demanding needs of technology in this ever- changing industry we are in. We support our clients by providing the most diverse choice of quality products and services in the field, to improve performance, be more efficient and enhance competitive position. We endeavor to serve our clients in such a manner in order for our customers to be satisfied with In-Telecom Consulting and will have no need to look any further . There is no business nor project too big or small for In-Telecom. Our Level of Success is measured by our customer success! We will continually reinforce our reputation for superior personal service by providing respect, training, involvement, recognition, reward, security and advancement opportunities to our associates and our clients. We will conduct research and development, use state-of-the-art equipment and review our methods of operation in a never ending effort to continually improve the quality of the products and services we offer. We are your one stop shop for all technology based needs! More
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The following is the career advancement route for Field Service Technician (Access Controls & Security) positions, which can be used as a reference in future career path planning. As a Field Service Technician (Access Controls & Security), it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician (Access Controls & Security). You can explore the career advancement for a Field Service Technician (Access Controls & Security) below and select your interested title to get hiring information.

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