Seeking Exceptional Team Member toJoin Our Team Today!

We are actively seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. If you are passionate about providing exceptional service, resolving customer inquiries, and ensuring customer satisfaction, we invite you to apply for this rewarding position.

Responsibilities:

• Provide accurate and helpful information to customers regarding products, goods, and services.
• Resolve customer issues and concerns by providing solutions with empathy and a commitment to customer satisfaction.
• Collaborate with other team members to ensure seamless customer experiences.
• Document customer interactions and transactions accurately in our system.
• Identify and escalate priority issues to the appropriate department.
• Stay informed about company products, services, and promotions to effectively assist customers.

Qualifications:

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude and a passion for helping others.

Requirements:

• High school diploma or equivalent.
• Availability to work flexible hours, including evenings and weekends.
• Ability to handle stressful situations with calmness and professionalism.
• Eagerness to learn and adapt to new processes and technologies.

If you are a motivated individual with excellent communication skills and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team and be part of a company that values its employees and is dedicated to delivering outstanding customer experiences.

Imperial Star Acquisition is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

* * NO REMOTE POSITIONS * *

Job Types: Full-time, Temporary

Pay: $750.00 - $1,200.00 per week

Benefits:

• Flexible schedule
• Paid training

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Albany, NY 12205 (Required)

Work Location: In person