Infrastructure Engineer

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates

• At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
• Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role. 
• Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
• Preparing for your future: Imperial PFS offers a 401(k) with a company match
• Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
• Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.

JOB SUMMARY:

A successful Infrastructure Engineer will help to nurture profitable program entity relationships such that Customers value our premium finance services and we achieve superior, sustainable financial returns. The Infrastructure Engineer will be responsible for carrying out system and network administration functions independently, with a sound understanding of the interactions between hardware, operating system software, and network operations. This individual will design, implement and maintain enterprise class IT systems, as well as deliver quality IT solutions to meet business objectives and enhance the end user experience. This position will also provide tier one and tier two technical support and assist internal users within the IT Department as needed.

KEY RESPONSIBILITIES:

• Maintain technology roadmaps.
• Develop and deliver all infrastructure technology solutions for IPFS in conjunction with other IT personnel and vendor partners.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Install, configure, test, monitor and maintain all installed systems and infrastructure.
• Provide 2nd and 3rd level support. Drive common problem resolution to Service Desk by knowledge article creation/maintenance and Service Desk training.
• Maintain security, backup, redundancy and disaster recovery strategies.
• Write and maintain scripts to increase system efficiency and lower the human intervention time on tasks.
• Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.

PREFERRED SKILLS:

• 3-5 years of IT engineering/administration experience
• In-depth knowledge of PowerShell scripting
• In-depth knowledge of Active Directory
• In-depth knowledge of DNS, DHCP, and Group Policies
• In-depth knowledge of AD access group permissions
• In-depth knowledge of Windows Server and Desktop administration
• System Center Configuration Manager - SCCM (demonstrated working knowledge)
• VMWare administration (demonstrated working knowledge) - Preferred knowledge of VMWare View
• Working/general knowledge of F5 administration, backup technologies, Linux administration, Exchange administration, Skype administration, environment monitoring technologies (SCOM)
• Experience working in an ITIL based, structured IT department
• Willingness/desire to learn new technologies

EDUCATION QUALIFICATIONS:

College graduate or equivalent years of experience