1 Desktop Support Technician Job in Campbell, CA
Imperative Care is Hiring a Desktop Support Technician Near Campbell, CA
- Respond to and process incidents, requests for service and tasks using FreshService system.
- Troubleshoot requests for support related systems hardware, software, and networking issues and determine if able to resolve, or need to escalate.
- Assist other team members with tasks related to determining system software or hardware needs required to configure and/or modify systems.
- Assist with preparation and maintenance of operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.
- Assist with basic tasks in the installation, configuration, maintenance, and administration of operating systems and applications.
- Configure and deploy hardware to end-users, when detailed instructions and standard processes have been developed for the work at hand.
- Assist in performing systems software and hardware reviews.
- Provide basic technical support and perform research of information technology systems, or processes associated with system software and hardware technology planning, development, implementation, security, and interfaces.
- May assist with defining and managing roles and access privileges for individual users and devices to a variety of applications to prevent unauthorized access.
- Support end users with Audio/Visual connection inquiries.
- Learn new systems as required.
- May provide guidance to others and within the scope of this job.
- This position is required to provide on-site support 5 Days/week
- HS diploma and a minimum of 2 years of related technical experience, or technical training. Or, a combination of training and experience.
- Familiar with GMP, GDP procedures and requirements.
- Good written and verbal communication skills.
- Computer skills, including knowledge of Microsoft office products.
- Good interpersonal skills, effective interaction with Operations and other departments
- Basic working knowledge of MS Office Suite, including Teams
- The ability to be a good listener and to understand a customer question and help solve it
- Excellent written and verbal communication skills
- Ability to work independently or in a team setting required.
- College Degree a plus
Salary Range: $32.25 – 36.50/hourlyPlease note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. Join Us! Imperative Care
Job Summary
Full Time
Medical Technology
$63k-79k (estimate)
07/23/2022
07/29/2024
imperativecare.com
CAMPBELL, CA
50 - 100
2015
Private
DANIEL DAVIS
<$5M
Medical Technology
Related Companies
About Imperative Care
Imperative Care is a California-based medical device company that develops and manufactures neurovascular products for physicians.
The job skills required for Desktop Support Technician include Troubleshooting, Installation, Networking, Technical Support, Operating System, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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