Responsibilities
* Achieve personal selling and client engagement goals
* Manages all activities required to achieve store goals, including financial objectives, client
service, human resources management, operational controls, payroll and operating expenses
while driving both associate and client engagement
* Manage the set up of advertising displays or arrangements of merchandise on counters or tables
to promote sales
* Manage the gallery and its team members in a professional and inclusive manner. Adheres to
Human Resource standards by following the general practices outlined in Company policies,
procedures, standards and guidelines
* Directly supervises part-time sales employees. Carries out supervisory responsibilities in
accordance with the organization's policies. Conducts effective performance discussions; sets
clear objectives and holds Associates accountable to goals
* Coordinate and execute Owner's Classes, clubs, demos, Creative Classes and freelance educator
events to achieve financial goals
* Provides excellent customer service and innovates to obtain and retain customers. Demonstrate
ability to function as a role model, ensuring that the client remains the top priority
* Recruit, select, develop, and retain full store team and hold individuals accountable for
performance
Qualifications
* Creativity and Passion with willingness to share your sewing expertise with our customers
* High School diploma or equivalent. Degree in Business or Fashion Design/Merchandising is a
Plus!
* One or more years retail experience with a demonstrated success in closing sales. Ability to
forecast and analyze business trends, and manage payroll expense in order to maximize store
performance
* Direct Knowledge of Our Machines and Products
* Ability to work in a fast-paced and ever-changing retail environment
* Must be able to communicate effectively with employees through multiple forms of technology
with telephone and computer. Must be able to receive and convey information
* Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer
etc as well as have the ability to remain in a stationary position 50% of the time
* Required to retrieve or reposition products like sewing machines weighing up to 50 pounds
* Ability to work a flexible schedule to meet the needs of the business, including evening, holiday
and weekend shifts