9 Outbound Call Center Representative Jobs in Buffalo, NY
Impact Solutions is Hiring an Outbound Call Center Representative Near Buffalo, NY
We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to various customers and sell products and services to businesses located within a specific geographic territory.
Outbound Call Center Representative overview:
- Drive revenue value-added revenue within an assigned territory utilizing phone and email campaigns
- Effectively communicate and promote the value proposition focused on our turnkey storage solutions to help increase sales for the business
- Collaborate with branch and sales management to increase overall market share in a designated territory through creating and executing a strong territory plan
- Proactively engages new and existing customers to help build strong customer relationships through prospecting within a designated territory, in-person client meetings, and occasional onsite visits
- Optimize/Negotiate rates and grow revenue by leveraging the full product line of best-in-class products and services
- Responsible for all facets of customer account management aiming to increase yearly revenue for each new and existing customer in a designated territory
- Understand all Essentials Service offerings and any future offerings in order to proactively sell the offerings to customers
- Effectively follow weekly/monthly/annual KPI goals and objectives
- Utilize Salesforce CRM system to track performance and manage customers
Legally authorized to work in the US, not able to sponsor at this time.
Outbound Call Center Representative qualifications include:
- 1 years of outbound sales, cold calling and emailing
- AS or BS degree is preferred but not required
- Certifications in selling and sales management is ideal
- A consultative, solution selling approach and experience
- Experience and success in a highly goal-oriented setting
- Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment
- A positive can-do, will-do attitude with a winning mindset
- Ability to thrive in a high-volume, transactional ecosystem
- Experience selling to regional businesses
- Ideal if experienced with Salesforce CRM tools, social media marketing and networking
Industry: Business Development, Sales, Cold Calling, Call Center, Milwaukee
Job Code: j-1783
Job Summary
Full Time
Scientific Services
$28k-37k (estimate)
05/07/2023
05/10/2024
impact-solutions.co.uk
GRANGEMOUTH, SCOTLAND
25 - 50
2002
KEVIN ROSS
<$5M
Scientific Services
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The job skills required for Outbound Call Center Representative include Call Center, Products and Services, Futures, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound Call Center Representative positions, which can be used as a reference in future career path planning. As an Outbound Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Center Representative. You can explore the career advancement for an Outbound Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming an Outbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Outbound Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Outbound Call Center Representative job description and responsibilities
An outbound call center uses distinct metrics to measure agent success, such as cost per call, revenue earned, total calls made and tasks completed.
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Some of the key outbound call center metrics that should be measured are first call close, conversion rate, calls per agent, calls per account, hit rate, hold time, call abandoned ratio, average call length, list closure rate, call quality/ etiquette and
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Outbound call centers may face a number of distinctive challenges.
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Outbound call center software can be a highly efficient customer service tool for both B2B and B2C businesses.
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Outbound customer service representatives need to handle many different tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Outbound Call Center Representative jobs
Leverage speech analytics software for ongoing training and coaching.
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Put together a prospect list ahead of time.
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Prioritize on-the-job experience.
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Use Productivity and Time Management Tools.
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Teach proper call center etiquette.
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Step 3: View the best colleges and universities for Outbound Call Center Representative.
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