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Customer Service Coordinator
Impact Solutions Fort Wayne, IN
$33k-41k (estimate)
Full Time | Scientific Services 8 Months Ago
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Impact Solutions is Hiring a Customer Service Coordinator Near Fort Wayne, IN

Customer Service Coordinator
SUMMARY
The Customer Service Coordinator provides support to the Logistics Department
ESSENTIAL DUTIES AND RESPONSIBILITIES •Enter customer orders accurately and timely.
•Setup schedule agreements and perform maintenance on them.
•Interface to the customer, answer phone calls, emails, and faxes on order inquiry and coordinate issues with rest of Supply Chain team.
•Monitor customer websites for supplier performance ratings, orders, and alerts.
•Troubleshoot any issues related to customer orders or delivery problems in a timely manner.
•Run weekly open order, drop-in/out, and summary reports.
•Provide support to prototype or pre-series orders.
•Ability to communicate with customers as well as other locations worldwide.
•Ability to collaborate in different project teams.
•Management of activities, tasks, necessary documents using SAP R/3 Software.
•Follow all Quality Management Systems, the Environmental Management Systems, and, when applicable, support operations in Mexico in adhering to their systems as well.
•Participate in plant recycling programs.
•Health and Safety
QUALIFICATIONS/EDUCATION:•Associate’s degree (AA/AS.); 3 years’ experience and/or training; or equivalent combination of education and experience
*Automotive experience a must
•Strong working knowledge of MS Office Suite
•Ability to write routine reports and correspondence.
•Ability to speak and communicate effectively before groups of customers or employees of organization

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$33k-41k (estimate)

POST DATE

08/25/2023

EXPIRATION DATE

04/20/2024

WEBSITE

impact-solutions.co.uk

HEADQUARTERS

GRANGEMOUTH, SCOTLAND

SIZE

25 - 50

FOUNDED

2002

CEO

KEVIN ROSS

REVENUE

<$5M

INDUSTRY

Scientific Services

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The job skills required for Customer Service Coordinator include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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