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The Sherwin-Williams Company
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PHYSICIANS HEALTH PLAN OF NORTHERN INDIANA, INC
Fort Wayne, IN | Other
$30k-38k (estimate)
9 Months Ago
1st- Customer Service Rep.
$34k-43k (estimate)
Full Time | Business Services 11 Months Ago
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Pro Resources Staffing Services is Hiring a 1st- Customer Service Rep. Near Fort Wayne, IN

This company is a fully licensed product distributor for ExxonMobil Lubricants & Specialties, encompassing brands of Mobil Industrial Lubricants, Mobil Delvac, Mobil SHC, and Mobil 1 petroleum oil lubricants and antifreezes. We are also a fully licensed distributor for Houghton International, Quaker Chemical, and QualiChem. They are looking for a 1st Customer Service Representative candidate.
Shift and Compensation
  • 1st shift: 8am-5pm Mon-Fri, with occasional overtime
  • No weekends
  • $18/hourly
Job Duties
  • Answer phone calls
  • Field orders via telephone, email, fax and enter them into Petrolac in a timely manner
  • Generate quotes for customers and/or District Sales Reps
  • Answer customer inquiries and/or direct said inquiries to a member of the Sales Team
  • Process daily customer payments (applying check, credit card, and ACH payments)
  • Process daily delivery tickets/invoicing for both the Fort Wayne and Lebanon warehouses
  • Work with Purchasing to provide customers with product quotations, lead-times, and ETAs for non-stock items
Background Profile
  • Provide customers with a quality, professional, courteous customer service experience
  • Communicate effectively with other members of the GPI Team (Management, Operations, Sales, Purchasing, other Customer Service Reps)
  • Prioritize daily tasks for optimum efficiency
  • Problem-solve and troubleshoot various questions, concerns, issues brought forth by customers, other team members, and Sales Reps
  • Should have a positive attitude and be respectful of customers as well as fellow GPI Team Members o Must demonstrate a strong work ethic and willingness to learn
#Fort Wayne

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$34k-43k (estimate)

POST DATE

05/15/2023

EXPIRATION DATE

05/09/2024

WEBSITE

proresources.com

HEADQUARTERS

HOLLYWOOD, FL

SIZE

100 - 200

FOUNDED

1986

CEO

KATHLEEN MOREO

REVENUE

<$5M

INDUSTRY

Business Services

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Pro Resources Staffing Services
Full Time
$37k-45k (estimate)
Just Posted
Pro Resources Staffing Services
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Pro Resources Staffing Services
Full Time
$35k-44k (estimate)
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The job skills required for 1st- Customer Service Rep. include Customer Service, Work Ethic, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a 1st- Customer Service Rep.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 1st- Customer Service Rep.. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for 1st- Customer Service Rep. positions, which can be used as a reference in future career path planning. As a 1st- Customer Service Rep., it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 1st- Customer Service Rep.. You can explore the career advancement for a 1st- Customer Service Rep. below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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