Job Title: Business Support Billing Manager

Department: Services Business Administration (Cost Center 600)

Reports to: Assistant Director of Program Services-Program Compliance, Quality and Business Supports

Pay: $55K to $65K (exempt)

Position Type: Full-time, 40 hrs/week

Purpose of Position - Responsible for leading, supervising, training, and maintaining the daily operations of a team of Services Business Support personnel focused on billing and benefit management for Imagine! Services. Responsible for the analysis, design, implementation, and follow-up of billing practices and resolution. Responsible for the development of billing policies and systems. Assigns and audits work of Business Support II and IIIs.

Essential Duties/Responsibilities

• Provides daily supervision and direction to Service Business Support Staff that are responsible for billing and benefit management.
• Provides Business Support Staff consultation on day-to-day decisions that may be time sensitive.
• Responsible for all billing practices including:
• Ensures timely filing of all billing out of Imagine!’s Electronic Health Record (EHR) system
• Ensures all billing meets federal false claims criteria
• Ensures all denied and held billing is addressed within timely filing practices
• Assists with claim testing
• Responsible for developing and managing billing policies and practices
• Responsible for keeping up-to-date on changing policies at the county, state and federal levels
• Responsible for collaborating with other departments on system changes
• Acts as Electronic Health Records (EHR) administrative user for services
• Responsible for creating EHR practices for billing
• Responsible for coordinating with other staff on EHR systems
• Coordinates with IT on system changes to the EHR that are needed for compliance or billing
• Provides oversight of benefit practices including:
• Assists with benefit audits and surveys
• Responsible for keeping up-to-date on changing polices at the county, state, and federal levels
• Responsible for communicating with the State of Colorado any system issues that are occurring
• Responsible for analysis of billing and benefits data
• Responsible for monthly billing reports
• Responsible for generating analytical data on billing

• Other duties as assigned

Job Qualifications

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.