We are hiring a full time employee to work front desk Monday - Friday at our Cleveland, Ohio center.

Are you a team player, with strong social skills? We are looking for someone who can thrive in a fast-paced, multi-tasking environment involving lots of relationships, all while being passionate about patient service!

Here at ImageLink, we pride ourselves on providing our patients with the highest level of care and customer service. We understand that many patients come to us during high stress and painful moments in their lives. We have a standard for superior patient service by employing empathy and thoughtful communication with every patient interaction. If you have strong detail orientation in all of your work responsibilities and want to be part of a strong team, please continue the application process.

Ideal Candidates:

• You love working with people. You are friendly with an outgoing personality, and just want to make someone's day better.
• You like helping. You naturally jump in and lend a hand. You do whatever needs to be done to support others.
• You are caring, compassionate, and empathetic. You understand that you never know what someone might be going through and treat everyone with respect and kindness.
• You are dependable. You recognize there are people who are counting on you, and you won’t let them down.

Primary Responsibilities:

• Greet patients with a smile when they arrive.
• Check the patient in and make sure they are set for their appointment. This includes ensuring all forms are completely filled out, confirming their information, making a copy of their ID and insurance cards, etc.
• Review the insurance benefits and collect the payment due for the appointment.
• Monitor the patient areas to be sure they are kept neat and clean.
• Answer incoming phone calls and schedule future appointments.
• Check the patient out once the scan is completed.
• Maintain and grow ImageLink’s standard for superior patient service by employing empathy and thoughtful communication with every patient interaction.

Skills:

• Exceptional communication skills.
• Able to pay attention to details and accurately register/maintain patient information while operating telephone systems.
• Experience with Microsoft Office software (Word, Excel, Outlook, etc.) is preferred.
• Maintain a professional attitude and appearance.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Required)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: In person