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In this role, you will play a critical part in elevating Illumio's employee experience through the strategic development and optimization of People Operations programs and services, ensuring their alignment with the company's objectives and employee lifecycle from onboarding to offboarding.

Everyday, you will collaborate with cross-functional teams, lead the implementation of a new People Services operating model, manage end-to-end delivery of programs, and leverage analytics for continuous improvement, aiming to refine operational roadmaps and enhance program effectiveness.

To thrive in this role, you must possess over 5 years of experience in HR project management or a related field, demonstrate strong project management and analytical skills, have excellent communication abilities to influence stakeholders at all levels, and maintain a proactive, customer-service mindset geared towards innovation and efficiency in a tech-driven environment.

About the Team:

The People Operations team at Illumio is a motivated group where everyone contributes to creating best in class employee experience, programs, and processes. As the People Services Program Manager, you will play a critical role in enhancing our employee experience by developing and optimizing our programs and services. You will collaborate closely with cross-functional teams to ensure the seamless delivery of services that support our employees throughout their lifecycle, from onboarding to offboarding. Reporting to the Director of People Operations, this role will play an integral role in implementing and adopting a new People Services operating model and designing reporting analytics. We're looking for a hands-on builder who doesn't hesitate to challenge traditional thinking and pursues new territory with an entrepreneurial spirit, drive, and sense of ownership.

Key Responsibilities:

• Refine program development and the operational roadmap for People Operations team. Design project management and development of programs, including identifying problems to be solved, goals, deliverables, timelines, and retrospective analysis

• Implement strategies to enhance Illumio's employee experience through effective programs and services

• Manage the end-to-end delivery and program optimization for onboarding, offboarding, programs, HR helpdesk and other employee lifecycle initiatives

• Lead People Ops process documentation initiative

• Collaborate with cross-functional teams to ensure implementation and integration of people programs with overall business objectives

• Analyze program effectives and make data drive recommendation for continuous improvement with stakeholder input

• Serve as a subject matter expert on people programs and services, providing guidance and support to stakeholders across the organization

• Design and deliver People Services metrics to provide valuable insights into People trends and issues within Illumio and proactively identify areas of improvement

• Ensure compliance with relevant laws, regulations, and company policies

• Lead other cross-functional projects in People Operations space

Experience:

• 5 years' experience in HR project management or directly related field, with a focus on People Programs and Services, preferably in a tech environment

• Strong project management, analytical and optimization skills, with the ability to manage multiple projects simultaneously, interpreting data and making data-driven decisions

• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels

• Knowledge of relevant laws, regulations, and best practices related to people programs and services

• A positive, customer-service mindset with excellent communication skills across a wide variety of stakeholders

• Ability to work autonomously in a dynamic environment

• Experience with technical systems and software including Microsoft Word, Excel, PowerPoint, Greenhouse, HR Helpdesk tool and Workday

• Able to combine intuition, business judgment and discretion in decision-making

• A bachelor's degree or equivalent work experience from an accredited university is required

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world's leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

Pay Range:

$ 138,000.00USD - $ 165,000.00USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program. #LI-CW1 #LI-HYBRID