Overview

Illuminate seeks an exceptionally qualified Technical Writer to support a government customer. 

Illuminate supports the US national security community and its allies with a wide range of analytic and cyber effect solutions that accelerate informed decision made in the telephony, IP messaging, cyber, and multi-source arenas. Our customers require insight from the endless volume and variety of data to make critical, high integrity decisions at mission speed. We are an innovative solutions company striving to be a global leader in multi-source data collection, predictive analysis and mobile/network surveillance (4G/5G) and assurance, from the Edge of Collection to the Core of Exploitation, Tactical to Strategic, Endpoint to the Enterprise.

Responsibilities

• Responsible for the revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation of existing or legacy applications
• Updates and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation
• Updates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources
• Participates in the development of training materials related to Tier 0/1 ensuring they are comprehensive enough for ESOC technical staff are capable of troubleshooting the application
• Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract.
• Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.
• Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources.
• Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
• Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information.
• Research highly technical subject matter, organize information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers.
• Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications.
• Gather technical information, prepares written text.
• Maintain a current internal documentation library.

Qualifications

• Clearance: TS/SCI
• Polygraph: current Counterintelligence (CI) polygraph
• Bachelor's Degree in business, information technology, or information management and 8 years of experience
• Work independently or lead teams preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods.
• Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents.
• Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.

Equal employment opportunity employer: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Illuminate is committed to providing veteran employment opportunities to our service men and women

Due to the COVID-19 Pandemic, as a condition of employment, Illuminate requires all employees to be fully vaccinated. An employee is considered fully vaccinated two weeks after receiving the second dose of a two-dose COVID-19 vaccine or one week after receiving a single-dose COVID-19 vaccine. All newly hired employees will be required to provide proof of vaccination on their first day of employment.