** Seasonal/PT/FT Host/Hostess - Illuminarium Experiences**

**Job Category****:** Food & Beverage **Requisition Number****:** HOSTH04293 Showing 1 location **Job Details**

**Description**

**Legends**

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

**The Attraction**

Illuminarium Experiences is a digitally delivered, global experiential entertainment brand. Illuminarium creates, produces, markets, and manages immersive entertainment spectacles that are presented in custom-designed venues called Illuminariums. What museums are to art, cinemas to movies and concert halls to music, Illuminariums are to experiential entertainment. With venues of approximately 25,000 square feet and 20 foot high ceilings, Illuminarium finds existing real estate and then custom designs the interiors, installing state of the art projection and sound systems. The result: Illuminariums become reprogrammable immersive theaters that surround visitors in a sensory space of 360x360 sight, sound and scale unlike any other.

**The Role**

As a Host in our Caf at Illuminarium Atlanta, you are responsible for delivering the ultimate experience for our guest. Illuminarium Caf offers a unique food & beverage experience, inspired by ingredients and customs that align with the spectacle that is being shown within the attraction. This means guests can order local cuisine from Africa or unique cocktails inspired by the universe. The Caf Host will welcome our guests to the Caf and utilize storytelling, introducing unique flavors that can be found on the menu and encourage guests to choose something they have never tried before. In addition to the operation of the caf and outdoor patio, Illuminarium is a unique event destination, supported by the Caf team. At Illuminarium, we strive to democratize experiences and thus our team members need to be alert and observant, making every guest feel acknowledged and taken care of.

**Responsibilities**

* Greet and seat guests in a timely, efficient and professional manner.

* Exhibit professional and courteous behavior at all times.

* Present a neat and tidy appearance while adhering to uniform standards.

* Communicate effectively with guests, all levels of management and co-workers.

* Maintain the proper care of equipment and food & beverage items.

* Provide our guests with personal service and attention to detail that will exceed their expectations.

* Work as a team with fellow associates and other service departments within stadium.

* Must have extensive knowledge of food and beverage menu, specials and services offered.

* Set up and maintain a clean, neat and safe work area.

* Fulfill the assigned opening and closing duties.

* Must be knowledgeable of other food, beverage and retail outlets within the stadium.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

* All applicants must be at least 18 years of age

* High school diploma or equivalent preferred; Associate Degree recommended

* Guest facing, food service in a fast-paced, high volume environment; prior cash handling experience is required

* Obtain and maintain current food handlers certification

* Ability to stand long hours, walk extended distances indoors & outdoors, lift and transport items weighing 10-20 pounds, occasionally 30 pounds. Support with event set up and tear down.

* Ability to operate independently and with discretion and work effectively under pressure

* Must have sufficient mobility to perform assigned tasks including: constant reaching, bending, pushing, and pulling for extended periods of time

* Eye for detail; flexibility in daily tasks; problem solver, results oriented; commercially focused and self-motivated

* Must assume responsibility for all monies at the assigned workstation

* Ability to retain detailed information related to all Illuminarium products, promotions & services

* Ability to communicate effectively with management, colleagues and guests, bi-lingual skills are preferred

* Must be flexible to work extended hours including late nights, weekends and holidays

* Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.

* Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

* Report all safety incidents (injuries and illnesses) into the companys risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

*Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.*

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