Duties & Responsibilities

• Contribute to research groups' activities across campus by applying a combination of research, scientific, and technical expertise to address challenges in conducting research; including but not limited to:
  • Consulting on best practices for data collection methods and design of the REDCap project germane to data collection;
  • Developing or improving of REDCap projects (e.g., assisting researchers with translation of research into the REDCap system, building projects, and advanced user support)
• Provide administrative support directly to research projects, this might include:
  • Applying knowledge of HIPAA, sensitive health, and other research data, that aligns with international, federal, or campus standards and regulations;
  • Reviewing individual projects for adherence to international, federal, or campus regulations and policies;
  • Receiving and processing routine requests from REDCap users.
• Manage user account access including but not limited to reviewing user request forms, confirming training has been completed, and creating user accounts.
• Contribute to training materials that will serve as a resource for using REDCap by providing guidance on software use, including, but not limited to:
  • Teaching workshops and seminars;
  • Holding office hours and other meetings with researchers;
  • Creating and updating help documents available on the website;
  • Publishing a regular newsletter for Illinois REDCap users.
• Other duties as assigned, including but not limited to:
  • Update and maintain logs of all user support requests and queries
  • Collaborate with Research IT to address technical support queries
  • Perform necessary changes in individual Illinois REDCap projects, as applicable
  • Generate and send pertinent announcements regarding updates, maintenance, etc.
  • Assist with annual compliance reviews
  • Additional responsibilities as needed to enhance the mission and goals of IHSI
  • Participate in the global REDCap Consortium via the community site, attending weekly calls, attending REDCapCon, and sitting on a consortium committee