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OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking)
illinois Chicago, IL
$58k-78k (estimate)
Full Time 3 Weeks Ago
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illinois is Hiring an OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking) Near Chicago, IL

Agency : Department of Human Services 

Opening Date: April 11, 2024
Closing Date/Time: 04/24/2024 
Salary:  Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year) bilingual pay
Job Type: Salaried 
County:  Cook
Number of Vacancies: 1
Plan/BU: RC014

 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 36854

Position Overview

The Division of Family and Community Services is seeking to hire an Office Associate to perform a variety of difficult and responsible clerical duties including keyboarding, receiving, and filing documents. As the Office Associate, processes records and performs general office support functions involving FCRC processes and/or methods requiring application of agency policies and procedures. Also, determines work methods and procedures to complete assignments; provides information/assistance to explain/clarify rules, processes, or procedures. Communicates in Spanish to those individuals who do not read or speak English.

Job Responsibilities

  1. Keyboards or proofreads a wide variety of correspondence.

  2. Keyboards and maintains complex, highly specialized records and reports.

  3. Receives telephone calls, determines the nature of the calls.

  4. Maintains and organizes customer appeals files.

  5. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.

  6. Provides clerical office support.

  7. Receives and distributes mail, manual releases, and memos.

  8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill and mental development equivalent to completion of high school.
  2. Requires two (2) years of office experience.
  3. Requires ability to keyboard accurately at the rate of 45wpm.
  4. Requires the ability to speak, read and write Spanish at a colloquial level.

Work Hours: Monday- Friday, 8:30am - 5:00pm
Work Location: 831 W 119th St, Chicago, Illinois, 60643-5274

Division of Family & Community Services

Region 1 South

Clerical

Calumet Park Office/Cook CountyAgency Contact: DHS.HiringUnit@Illinois.gov

Posting Group:  Office & Administrative Support; Social Services

About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Job Summary

JOB TYPE

Full Time

SALARY

$58k-78k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

04/30/2024

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The following is the career advancement route for OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking) positions, which can be used as a reference in future career path planning. As an OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking), it can be promoted into senior positions as an Office Services Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking). You can explore the career advancement for an OFFICE ASSOCIATE (Option 2 Keyboarding) (Spanish Speaking) below and select your interested title to get hiring information.

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If you are interested in becoming an Office Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Associate jobs

Programs that offer a bachelor’s degree as an extension to the associates are often called 2+2 programs.

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Evaluate candidates with assessments.

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A office associate needs to greet and acknowledge the consumers.

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Oversee training of all new Associates, ensuring complete understanding of, and adherence to established policies, procedures, and service standards.

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Learn to use word processing and spreadsheet programs and standard office equipment.

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Step 3: View the best colleges and universities for Office Associate.

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