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Illinois Electric Works
Granite, IL | Full Time
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Customer Service Clerk
$35k-44k (estimate)
Full Time | Business Services 2 Months Ago
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Illinois Electric Works is Hiring a Customer Service Clerk Near Granite, IL

Description

 Illinois Electric Works is an electric motor shop that provides high quality service, distribution, sales, maintenance, and repair of high performance industrial equipment including motors, pumps, cranes, hoists, and fans.

We are looking for someone to join our customer service team, supporting primarily the Crane and Hoist department. 

Responsibilities will include:

  • Answer customer inquiries
  • Order parts needed for hoist repairs
  • prepare invoices
  • assist in scheduling technicians
  • data entry for all functions

Requirements

  • 1 year experience in a customer service or data entry role, ideally in a B2B setting
  • High School diploma or equivalent 
  • Close attention to detail, passion for accuracy

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-44k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

05/27/2024

WEBSITE

illinoiselectric.com

HEADQUARTERS

GRANITE CITY, IL

SIZE

100 - 200

FOUNDED

1931

TYPE

Private

CEO

DALE M HAMIL

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Illinois Electric Works

Illinois Electric Works offers indutrial equipment repair and sales services of motors, pumps, crane and hoists.

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The job skills required for Customer Service Clerk include Customer Service, Scheduling, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

03/23/2022: Albany, GA

Oversee and supervise that products and services are delivered on time to customers.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Recommend changes that could provide a better experience to customers.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

03/10/2022: Saint Cloud, MN

Must have the ability to use positive language.

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You must able to understand the customer’s expectations.

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Gain some customer service experience to enhance your chances when applying in the future.

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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Customer Service Clerk.

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