Position: Icertis Product Owner

Location: Seattle, WA

Duration: 12 Months

Job Description:

Product Owners are responsible for defining requirements, assisting with the overall product roadmap/vision, and driving value at the scrum team level. Product Owners work closely with teams and are the voice of the customer , ensuring the needs of the end-user are incorporated into the product from design to deployment. Product owners are responsible for the authoring of functional user stories which are used to support the day to day development of new features and capabilities.

Job Responsibilities:

• ICI Business Admin - Represents business
• Liaison between the Business (Product Manager, Leads) and the project team
• Leads the implementation partner relationship,
• Leads business requirements,
• Leads UAT phase, coordinates UAT approval,
• Leads Hypercare and Transition to Production,
• Owns Icertis Software Product relationship and roadmap monitoring
• Collaborates with Product Manager (PdM):
• Business roadmap development and ICI user licensing
• Product SME and ICI Business Admin
• ICI enhancement backlog prioritization
• Facilitates demos and training
• Leads resolutions for product end user challenges
• Define new or enhanced Product requirements
• Defines Personas
• Is that "Voice of the Customer"
• Support Corporate Solutions Pod Work:
• Liaison between the Corp Solutions scrum team (or pod) and the Business (Product Manager, Project Business Leads)
• Ensure user stories are ready, Story acceptance
• Backlog grooming, Release tracking
• Close collaboration with dev team

Deliverables:

• Business process and flow (as-is and to-be business process),
• UAT plan (etc.), UAT Test Results Report,
• Hypercare Support Plan,
• Governance Model and Production Support Plan

Additional Skills required:

• Icertis certification