Are you looking for a company that allows you to just deliver WOW!

IL Buco , a beloved and notable NoHo gem is currently looking for a dynamic Host to join our team.

If you take pride in Guest relations, being personable, outgoing and work well under pressure then check out the below job description :

Duties and Responsibilities

• Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.
• Know the table numbers and position numbers in all sections of the restaurant.
• Perform in accordance with the service guidelines of the restaurant at all times.
• Maintain a comprehensive knowledge of Resy booking systems.
• Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building.
• Maintain general knowledge of nearby landmarks, transportation, and other il Buco properties.
• Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails.
• Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
• Report all guest complaints to management immediately and follow up with the guest to ensure their needs have been met.
• Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
• Execute payment transactions for guests throughout the restaurant as needed.
• Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building.
• Build a thorough knowledge of our service standards and style as detailed by the Employee Handbook.
• Treat all areas of the restaurant with respect. Contribute to the cleanliness and organization of the space at all times.
• Act in a professional manner and represent il Buco graciously whether you are in house, traveling, or at another local establishment.

Physical Demands & Essential Functions

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.

These physical requirements may be accomplished with or without reasonable accommodation.

• Fluent in both written and spoken English
• Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook

REQUIRED :

• 1-2 years experience in a high-volume, fine-dining restaurant
• Available to work weekends and holidays
• Experience with Resy, or comparable reservation system
• Excellent communication and problem solving skills
• Able to maintain a professional, yet welcoming and friendly demeanor at all times

Please provide 2 professional references when applying

Enjoy a fun, family-oriented environment. We offer generous employee discounts, competitive pay, Paid time off, flexible schedule and great opportunities for career growth!

Want to learn more about us? Check out our website : www.ilbuco.com, or social media @ilbuco av @ilbuconyc @ilbucovita @bottega ilbuco

Last updated : 2024-04-30