The Inbound Advisor, Fulbright monitors and advises a medium to large caseload of participants coming to the United States for graduate work. Communicates frequently with participants, monitoring their program compliance, academic or professional progress, and skills development. Handles all emergency situations within assigned caseload, working with the grantee, the external and internal partners, and the Advising Assistant Director to monitor and resolve situations while communicating to relevant parties. Builds networks with institutional partners and IIE constituents to ensure participant success.

Essential Functions:

• Serves as the main point of contact for a medium to large caseload of (up to and possibly over 250) participants and host institutions.
• Monitors, tracks, and reports on participant academic or professional progress, conduct, well-being, and program compliance.
• Provides emergency support, connecting participants to local resources and coordinating follow-up, as necessary. Monitors and tracks grantees throughout an emergency process, providing regular updates to stakeholders.
• Maintains participant data in CRM, following established processes.
• Responsible for the renewal of grants in coordination with internal and external partners.
• Assists in the planning, implementation, and program representation at regional events, as necessary.

The Institute of International Education (“IIE”) has a hybrid work environment that allows team members a combination of in-office work and telework at any of the locations listed above.Job Requirements:

Education and Work Experience:

• Requires a Bachelor's degree and at least two years of related work experience, or an equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Strong understanding of international participants and ability to manage cultural and counseling issues.
• Broad knowledge of assessment, training, and advising tools.
• Project management, time management, and administrative skills.
• Strong interest and ability to work effectively in a team environment.
• Excellent interpersonal and communication skills, both oral and written.
• Ability to interact with all levels of staff and clients, ability to exercise discretion on confidential matters.