76 Field service technician Jobs in Rochester, NY
IGT is Hiring a Field service technician Near Rochester, NY
Responsibilities
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations.
Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
- Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
- Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
- Maintain equipment to promote continuous operation of IGT equipment.
- Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and / or minor adjusting of the malfunctioning component.
- Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
- Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.
- Deliver basic training to new Retailers or refresher / remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
- Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
Qualifications
Education Required
High School Diploma or equivalent required.
Technical or I.T. related training or education is a plus.
Experience Required
2 years of electronics, repair, field, or related industry experience.
Skills Required
Knowledgeable in electronics, data communications, or related area of expertise.
Must be able to climb, lift and carry equipment weighing up to fifty (50) pounds.
Demonstrate dexterity when working with tools and work with moving parts and electrical current.
May work at heights for installation of equipment, work in close quarters and / or; be exposed to inclement weather during some installations.
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
- LI-LF1
Last updated : 2024-05-17
Job Summary
Full Time
$55k-72k (estimate)
05/10/2024
07/21/2024
igt-tours.co.il
Foxboro, MA
<25
Related Companies
The job skills required for Field service technician include Field Service, Installation, Leadership, Communicates Effectively, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service technician positions, which can be used as a reference in future career path planning. As a Field service technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service technician. You can explore the career advancement for a Field service technician below and select your interested title to get hiring information.
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