The System Administrator’s role is to manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage virtual and physical servers with Windows Server 2003 – 2012 R2 and RHEL operating systems
• Manage Active Directory, Microsoft Office 365, and server and workstation patching
• Manage the physical and virtual environment (VMware)
• Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
• Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
• Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
• Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
• Recommend, schedule, and perform software and hardware upgrades, patches and re-configurations.
• Develop required reports in response to business user and management needs.
• Manage vendors, outsourcers, and contractors to secure software products and services
• Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access.
• Build and deploy new servers on the network as needed.
• Support NAS and SAN storage management, and MS DFS
• Work with Cloud Team to support Azure, AWS, and GCP environments
• Other duties may be assigned

Strategy & Planning

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers. Acquisition and Deployment
• Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and appliances security systems.

EDUCATION/EXPERIENCE:

• 3-5 years of experience in a technical role with increasing responsibility. Bachelor Degree in Computer Science preferred or equivalent relevant work experience and/or hardware/software certification(s).
• Thorough understanding of Microsoft applications/infrastructure.
• Ability to communicate effectively with staff and clients.
• Strong documentation/reporting skills.
• Senior level analytical/troubleshooting and organizational skills.
• Capable of resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
• Must be fluent with Windows networking, advanced desktop support, and have significant work experience or certifications in the following: Microsoft Active Directory 2008, 2012 Microsoft file and print services Microsoft Exchange 2010 Microsoft 2003/XP/7/8/10 Microsoft Office 2010/2013/365 Microsoft Windows Clustering Microsoft Systems, LAN, WAN, TCP/IP, etc. Microsoft SMS Server Familiarity with Mac OS (including mobile devices) and MDM solutions Maximo, HP Servers and VMWare
• Exposure to Virtual Desktop environments is a plus
• Strong understanding of Network Infrastructure is required Barracuda Backups knowledge is preferred Linux knowledge preferred

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LOCATION: Hybrid position. Remote work is available but employee will be required to go to the office

An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Idera, Inc and it's subsidiaries are committed to respecting and protecting the privacy of its customers, job applicants, partners and website visitors. For more information about our Privacy Statement, please go to https://www.idera.com/legal/privacystatement . By clicking on the “Apply Now” button, you understand and agree that the use of Idera’s web site is subject to Idera Terms of Use and Idera’s Privacy Statement, including the fact that Idera and it's subsidiaries may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third party entities that provide services to Idera and it's subsidiaries.