2 Field Service Engineer I Jobs in Maryland, NY
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IDEMIA is Hiring a Remote Field Service Engineer I
Overview
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.
Responsibilities
The primary responsibilities of this position are in support of customer facing IT solutions for the Maryland Livescan customers and to assist in the National Capital Region with the AFIS's, Livescans, TSA, and USCIS installations.
- This is a remote job as there is no local IDEMIA office to report to. Your work-day will begin and end from your residence but may involve daily travel.
- Maintain system functionality through preventive and remedial measures.
- Work as part of on-premise server support team to support 24x7 operations.
- Compensated On-Call rotation requirements.
- This role may require travel within the state of Maryland and at times will require overnights to complete a task.
- You will be compensated for overtime that falls outside of business hours.
- You will be part of a compensated rotating on-call schedule that at times will be responsible for responding on nights and weekends.
- Support the day-to-day field service and repairs operation in order to maintain compliance to the Customer(s)’ contractual SLA requirements.
- Responsible for overseeing the maintenance and repair of field equipment including computers, cameras, printers, UPS, signature pads, scanners and fingerprint capture devices, and ensuring that company assets are tracked and safeguarded.
- Act as liaison between the IDEMIA operations team and the Customer(s)’ operational personnel.
- Provide/manage hardware and software support and maintenance.
- Responsible for contributing to weekly and monthly reporting as defined by the Supervisor.
- Control/manage consumable and spare parts inventory at levels defined by management.
Qualifications
- Mandatory Experience with Linux
- Experience with Microsoft Server/Desktop Administration
- Willingness to travel
- Preferred Qualifications but not required:
- VMWare Admin
- Knowledge of AZURE and AWS platform
- CJIS Security knowledge
- Linux/Windows Certification.
Job Summary
Full Time
Specialty Trade in Construction
$63k-77k (estimate)
08/25/2022
05/07/2023
idemia.com
BILLERICA, MA
7,500 - 15,000
2017
$1B - $3B
Specialty Trade in Construction
Related Companies
About IDEMIA
IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, an identity that ensures privacy and trust and guarantees secure, authenticated and verifiable transactions, we reinvent the way we think, produce, use and protect one of our greatest assets our identity whether for individuals or for objects,... whenever and wherever security matters. We provide Augmented Identity for international clients from Financial, Telecom, Identity, Public Security and IoT sectors. With 15,000 employees around the world, IDEMIA serves clients in 180 countries.
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The job skills required for Field Service Engineer I include Field Service, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer I. Select any job title you are interested in and start to search job requirements.
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