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Customer Service Assistant
Ideaboxpro San Antonio, TX
$34k-43k (estimate)
Full Time 1 Month Ago
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Ideaboxpro is Hiring a Customer Service Assistant Near San Antonio, TX

Join Ideaboxpro: Where Excellence Drives Everything We Do

Commitment to Excellence: At Ideaboxpro, excellence is not just a goal; it's our standard. We are dedicated to delivering the highest quality consulting services and continuously strive to surpass our clients' expectations. Our unwavering commitment to excellence shines through in every project we undertake and every interaction we have.

Position: Customer Service Assistant

Work Details:

  • Work Type: In-person
  • Hours: Minimum 40 hours per week
  • Work Location: San Antonio, TX

About the Role: As a Customer Service Assistant at Ideaboxpro, you'll be at the forefront of our commitment to excellence in customer satisfaction. This role is crucial in ensuring our clients receive top-notch service and support, setting the stage for lasting relationships and continued success.

Responsibilities:

  • Provide exceptional customer service and support to clients via phone, email, and in-person interactions.
  • Assist clients with inquiries, concerns, and requests in a timely and professional manner.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain client records and ensure data accuracy in our systems.
  • Collaborate with internal teams to resolve customer issues and address feedback.
  • Identify opportunities for process improvements to enhance the overall customer experience.
  • Uphold Ideaboxpro's commitment to excellence in every customer interaction.

Qualifications:

  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Previous experience in a customer service or support role preferred.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite and customer relationship management (CRM) software.

Benefits:

  • Competitive salary: $1000 per week.
  • Opportunity for career growth in a dynamic and innovative company.
  • Comprehensive training and development programs.
  • Health and wellness benefits.
  • Collaborative and inclusive work environment.
  • Access to cutting-edge customer service tools and technology.

How to Apply: Ready to join a team committed to excellence? Apply now by visiting our website and submitting your application online. We look forward to welcoming you to the Ideaboxpro family!

Job Summary

JOB TYPE

Full Time

SALARY

$34k-43k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

04/13/2024

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The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

02/10/2022: Richland, WA

Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

12/17/2021: Medford, OR

Customer service assistants deal with customer questions, purchases and complaints.

01/05/2022: New Brunswick, NJ

Organize and schedule customer orders to an appropriate department.

02/17/2022: Greenville, MS

Follow up with customers at a later date.

02/03/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

02/09/2022: Saint Paul, MN

These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

02/17/2022: Chico, CA

Ask for direct feedback from customers and colleagues in order to have a room for improvements.

02/17/2022: Lansing, MI

Step 3: View the best colleges and universities for Customer Service Assistant.

Butler University
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